• PCLiquidations

PCLiquidations

Overview

PCLiquidations has a rating of 4.66 stars from 14,889 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and shopping experience. PCLiquidations ranks 2nd among Computer sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 84.8%
Positive
145
Neutral
9
Negative
17
7
See all photos

What reviewers want you to know

Positive highlights

  • Great customer service and low prices... received my products on time and in great condition.
  • Thanks for the great easy to use shopping experience

Critical highlights

No critical highlights yet

How would you rate PCLiquidations?
Top Positive Review

“Great Experience”

Kristy A.
1/5/24

Easy ordering, quick delivery, & great product. For refurbished the item looks new & works like it's supposed to.

Top Critical Review

“PC would not boot properly”

Bill H.
1/21/24

There were no issues ordering and receiving the PC. Once received, though, I never got past that "HP Sure Start" or whatever it's called. Luckily, I'm an old pro (literally) at this, and booted it with one of my Windows10 boot sticks.

Reviews (14,889)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (71) shopping experience (19)
Thumbnail of user kristya121
1 review
0 helpful votes
January 5th, 2024
Verified purchase

Easy ordering, quick delivery, & great product. For refurbished the item looks new & works like it's supposed to.

Thumbnail of user laurs7
1 review
0 helpful votes
February 3rd, 2024

I ordered a Lenovo refurbished computer. It was a child's computer and it had no capability to perform any adult functions. I can tell they have catalog computer electronics degrees. You certainly are not buying from experts when you buy from these people. I will not say professionals.

Tip for consumers:
no.

Products used:
I did not use the computer that I purchased. I got rid of it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevenk293
Steven K.
1 review
0 helpful votes
November 3rd, 2019
Verified purchase

Coupon management is very poor. Your own checkout did not include the coupon while Paypal processing did not include shipping and tax until after payment information was given.

Thumbnail of user angiek86
angie k.
1 review
0 helpful votes
January 31st, 2020
Verified purchase

Very quick response time. When the computer I wanted wasn't up to spec, I received an email that another would be shipped that was equal to the original. Good customer service.

Thumbnail of user derekl457
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I placed an order for a Grade A monitor. I got the monitor and expressed some concerns. With no issue they reduced the price of my monitor.
Now my monitor came with a stand but reading the description I was not due to get a monitor stand. So this was great shipping was fast and the packing was awesome overall this was a great experience. And it's always great to be treated like a person vs a consumer. Great customer service! Good attitude! They listened to my issue and concerns. Great job please keep up the good work!

Thumbnail of user tomm1180
Tom M.
1 review
0 helpful votes
August 5th, 2020
Verified purchase

Very smooth search for product and very efficient procedure and was shipped and received very quickly

Thumbnail of user garya348
gary a.
1 review
1 helpful vote
February 20th, 2020
Verified purchase

The only glitch was that the product was sent to the wrong delivery address, so it got sent back then redirected to my personal address.

Thumbnail of user jeffreyh274
Jeffrey H.
1 review
4 helpful votes
March 21st, 2019
Verified purchase

I bought a refurbished computer monitor. The buying and receiving experience was good. The product was definitely not worth the price. I don't see what was refurbished about it. It was dirty, a big scratch across the screen, the front plastic frame was coming loose, and when first picked it up small plastic chips fell out. The only good thing I can say is that it works.

Thumbnail of user briang2364
2 reviews
0 helpful votes
March 21st, 2024
Verified purchase

I once again, am impressed with the good communication and follow-through with this company. I have been using them for years, both to sell electronics equipment to them, and to support customers with out-of-support Telecom products. They continue to be most helpful and professional.

Thumbnail of user laurad2406
1 review
0 helpful votes
March 17th, 2024
Verified purchase

I was unable to receive a signal on my monitor and emailed support (email address found in the "Policy" section of the website). I received an email and had the tech call me back as I did not & do not understand computer talk. He did and we were on the phone diagnosing the issue- My purchase did not work with my monitor. I was given a paid postage label to send back the computer and a comparable replacement was found. Management agreed to the computer that I choose and it was shipped. I am very happy with how this turned out and will purchase items from PC Liquidations again. Laura

Thumbnail of user sylviao23
Sylvia O.
1 review
2 helpful votes
February 28th, 2020
Verified purchase

It was straight and to the point. Didn't realize shipping is so expensive. Besides the shipping, it was really good.

Thumbnail of user thomass4240
1 review
0 helpful votes
December 13th, 2023
Verified purchase

Selling slightly used electronic equipment is a tough business as I imagine it, and when I received a dock that did not work as it should have... I called and PCLiquidations responded instantly with a replacement part on the way the same day, they also sent a shipment label for the return, it was a great customer service experience despite the defective unit.

Thumbnail of user johnw2961
John W.
1 review
0 helpful votes
July 12th, 2020
Verified purchase

was searching for a monitor with hdmi and built in speakers and your searching was not up to the task so I had to google on the outside to get one that would have it all.

Thumbnail of user alvins188
1 review
1 helpful vote
November 14th, 2023
Verified purchase

The desk top computer work good. I just need an adapter for me to connect it to my monitor.
Though I was able to install the bluetooth software. I cannot connect my iPhone 11 to
The desktop. If it's an android phone, you can easily check the android option but the iPhone option is shaded gray that you cannot click it to connect. Can you help?

Thumbnail of user donnag153
Donna G.
3 reviews
1 helpful vote
January 15th, 2020
Verified purchase

I did send the laptop back. Only because it was not what I really wanted. There was no issues with the laptop itself.

Thumbnail of user lyndak31
Lynda K.
1 review
1 helpful vote
April 10th, 2019
Verified purchase

Nice selection of used monitors at a reasonable price. I only wish the shipping charge was lower so I could give it 5 stars.

Thumbnail of user lauriek393
1 review
0 helpful votes
November 26th, 2023
Verified purchase

My brother recommended this site because he had a good experience with you. Fast and friendly service. Thank you!

Thumbnail of user vernonb159
1 review
0 helpful votes
January 26th, 2024
Verified purchase

My order arrived quicker than expected and securely packaged. Was up and online minutes out of the box. My go to place.

Thumbnail of user dougk508
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Quick and easy. Better experience than new egg or amazon

Thumbnail of user schuylerr2
Schuyler R.
1 review
0 helpful votes
June 25th, 2020
Verified purchase

I had an issue with the payment system but Richard helped me out and it worked in no time! Excellent customer service!

Thumbnail of user fredc21
2 reviews
0 helpful votes
December 19th, 2023
Verified purchase

Other companies were selling the same product for double the price. Glad I found it brand new at PC Liquidations.

Thumbnail of user emilyr532
Emily R.
1 review
0 helpful votes
August 12th, 2020
Verified purchase

I didn't realize that the scanner didn't come with a USB connector that hooks up to my computer. This wasn't stated in the description.

Thumbnail of user billh1647
1 review
0 helpful votes
January 21st, 2024
Verified purchase

There were no issues ordering and receiving the PC. Once received, though, I never got past that "HP Sure Start" or whatever it's called. Luckily, I'm an old pro (literally) at this, and booted it with one of my Windows10 boot sticks.

Thumbnail of user bryanl193
Bryan L.
1 review
0 helpful votes
August 12th, 2020
Verified purchase

I'm happy with my experience and it's exactly what I ordered at a much reasonable price than in store.

Thumbnail of user garya1194
1 review
0 helpful votes
February 24th, 2024
Verified purchase

The grade C monitor looks pristine grade A. However, the display port connection does not work, although the monitor recognizes there is a cable connected. The monitor does 'work' connecting to the 30 year old technology VGA connector. I wouldn't write this if the description of a grade C device discusses technical functions. The grades only mention visual cosmetics, not lack of functions.

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From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

Thumbnail of user chrisd293
Chris D.
Typically does not respond to reviews

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