Paytm

I ordered casual shirt on Sunday and received it on Tuesday. Packaging is good. I like the shirt very much. I was as like as in the image. Satisfied with the product. Awesome Seller!
I haven't returned any products as of now. Don't know abt that.

Wrost app for booking travel tickets. The team is not ready to take the responsibility of anything. I booked the flight tickets through paytm, but my flights got cancelled via airlines itself. So i raised a request to arrange an alternative flights. But the team is very irresponsible, they dont even call you back to make confirmation for new flight tickets and whenever you try to call them, then the call is answered to BPO people and they only say that "Mam/sir i have raised your concern with high priority please keep patience you should soon expect a call from our team" but no one ever bothers you to call back.

Very very worst site for recharging, many times i generate ticket but no one work on this,,
Last two times they continuously deduct my payment but not providing services.
I never use this site in future and also suggest to my friends.

Payment of Rs. 79 pending! Your Order No is*******749
12:44 pm, Feb 15 2016Your Payment is processing at Bank. In case of Successful payment we will process your order and update you via email/SMS

Whatever may be the service, once your money get stuck against any failed transaction, you will be fu**ed up. They promise to resolve the issue in 2 days but it's keep taking time. Unlike other portals, for any failed transaction, the amount will never be reverted to your wallet. You just keep sending the email to customer care. You need to have patience and just forget about the failed transaction. When payTM will wake up, they might revert your transaction so you will get your amount back to payTM wallet.

Customer care is very poor, they only have mail communication and they don't understand the customers issues simply provide some irrelevant replies. When trying to call on their customer care number(Customer service: *******244) they very cleverly avoid the customer communication by their IVR system. You feel very prompted that finally there will be an option to speak to their paytme representative and make them understand the issue, but ironically it will ask you to send a mail to their support address. When for everything they have a support email, then what's the need for having a customer care number. I am losing hope in them now.

Hi viewers,
Paytm is nothing just the fraud, selling defective products to their loyal customers.
I bought many products from paytm but this time I got the lesson. Please don't buy anything from paytm. They will sell the defective products and will never replace it. I bought a phone (order no *******223 on Jan 8 2017) and it was defective. The phone was overheating when put on charge. I emailed the team for replacement. The very next day again I charged the phone. But when I tried to switch it ON, i wasn't able to do that. I tried contacting and replacing the item. But these fraudsters don't have time even to reply or call me.
The quality of the products and customer service is really bad. I really made a mistake by buying unlimited products from them. I bought around 100 products for me and my family. I will never buy from paytm. Please don't buy it. It's a genuine review.

Order number: *******223
Jan 8 2017
Mobile phone

I requested for my fastag closure 3 months back. After several follow-up and fake promises by paytm, the tag is still not closed. Paytm customer service is the worst in the world. Even their senior persons are not reliable and are super dumb.

Don't buy any product from paytm mall. This is full fraud company. I placed my order. And I want return this product according to policy. But they said to me this product not retuned. Wow. What a service paytm mall. Bad service..

I booked an item from Patm but it was not delivered and order cancelled by Paytm. I have contacted Paytm customer care, none of the executives were able to answer that how an item which is out for deliver gets cancelled, inspite of the fact that delivery boy acknowledged that he has understood the location.

It appears item was never shipped. The whole incident can be interpreted in this way.
Paytm has a "promotional" offer of discount on purchase of an item through "promo" code The offer says that on purchase of an article, Rs. X will be credited to your wallet.
You didn't had need to fill paytm wallet but since it was a promotional offer you never mind.
Then after 10 days paytm cancels your item sighting reason as unable to find address. (In these 10 days you waited, put time and effort to follow up with delivery boy and courier company. And might have consumed the promotional amount of Rs. X) Paytm refunds after deducting Rs X and thus increases its sales.

Such a waste site to shop online
I have bought a boat earphone from my brothers paytm app... which is not compatible with my handset... i asked for replacement first they accepted then after 3 days they rejected. While on there site they have mentioned 7 days free return policy. Such a hypocrite. Make fool of the customers... now they are not accepting the return and blaming the seller only... no other site do like this they are respossible for their policies mentioned... this is such a online site where no customer executive is available for call. Only they give the link for message where u get unsatisfactory reply... pathetic... disgusting they are... never recommend anyone to buy from paytm mall. They make fool of the customers only and have unauthentic policy system... if there is 0 star i will given them 0 star not even 1... such a waste..