PayPalReviews 2,135

PayPal is a horrible company with regards to a customer being screwed by a company. Any credit card or debit card company would simply return you your money, but not PayPal, never. I lost about three days of work due to a faulty program and requested my money back. The company would not refund. PayPal denied my request after basically just accepting the company's bs and not verifying what they said at all. I could provide screenshots proving that what they reported to PayPal was wrong, no Sir, case closed.

I have been a loyal paypal customer for years and have conducted hundreds of paypal transactions and never asked for a refund. I recently cancelled a service for NEXTSCRIPTS that is billed through my PAYPAL account and cancelled it on time. The service says cancel by 4/21/20 which I did. It does not state to cancel BEFORE 4/21/20. There is a difference. I was billed $49.95 for a service which is paid in advance. So I am not actually receiving anything for the $49.95 charge. I was billed anyway and asked for a refund for a service that I will not be using. PAYPAL declined the refund and probably never reviewed or did anything to actually see what the renewal agreement says. Sad to say it but I will no longer be using paypal. There are other / better options out there now.

I RECIEVED MONEY AS A GIFT ON MY PAYPAL WALLET. ALL OF A SUDDEN PAYPAL RESTRICTED MY ACCOUNT. SAYING MY ACCOUNT IS UNDER LIMITATION I CANT WITHDRAW MY MONEY NEITHER CAN I DO PURCHASE WITH IT. BUT ELIGIBLE ME TO BE RECIEVING PAYMENT WHICH THEY CAN USE TO TRADE THEIR BUSINESSES AND TELLING ME TO WAIT FOR 180 DAYS BEFORE THEY WILL GRANT ME ACCESS TO MY MONEY. PAYPAL IS TRYING TO RUN SOME SCAM HERE, THE INFORMATION THEY ASKED ME TO PROVIDE LIKE MY ACCOUNT HISTORY, BANK STATEMENT AND VERIFICATION OF ID. I DID LATER TELLING ME THEIR DECISION IS STILL FINALIZE TO WAIT TILL 180DAYS AS THEY EARLIER SAID WITHOUT TELLING ME WHAT CAUSED MY ACCOUNT LIMITATION AND WHY I HAVE TO WAIT 180DAYS BEFORE I CAN CASH OUT OR OPERATE FROM MY ACCOUNT

I have avoided this service for years out of fear of getting scammed. So many times I have read about people getting scammed with PayPal when buying online. The one and only time I try this service I get scammed. I wanted to buy a trampoline, which I never got, and the seller wanted to go through PayPal. Instead of helping me fix this issue, they had some guy from PayPal call me and email me, only to tell me he doesn't do disputes or claims. They can't even help me fix this issue.
Since it was a Google add I chose to buy through I thought it would be safe, but I've learned my lesson. If anyone wants you to pay with PayPal, it's 100% a scam.

Today someone stole from my boyfriend's account more then 130 through his PayPal account. He wrote to PayPal about situation, they investigated and the verdict was: nothing's wrong with this payment and closed the case. The place where money " went" was some game company named "Xsolla", which my boyfriend never heard about and never used their services. It's impossible to reach PayPal by phone and after closing the case impossible even to write them back and fight for your customer's rights. That is very irresponsible from PayPal which keeps bank data's of so many customers who are relying on their security and help in such kind of situations and in reality they turning their back on their customers.
Now we had to contact boyfriend's bank and ask for help and fair investigation from them.

The screenshot is from emailing with PayPal and it says " the case is closed"

PayPal is a joke! This is the second time I attempted to buy something from a merchant and had to use PayPal to complete the purchase. I hesitated hoping this time would be different. The first time I ever used PayPal I purchased goods and NEVER received my order. This time, I ordered merchandise, my purchase was for a bike trailer for my kiddos. I received a tracking number with this purchase, but NO bike trailer came in the mail... Instead I received a small miniature rubber toy. I complained to PayPal and asked them to investigate the company I did business with. Their response was to close my complaint and stated they did so because I had received my package along with a tracking number from the seller, even though I had explained I spent money for a product I did NOT receive. PayPal is okay with merchants ripping people off and still allowing them to operate business under PayPal. Buyer beware! I never have any issues when I use Amazon and will be sure to use them for EVERYTHING from now on. I did dispute the charge to my cc and cancelled the card as well. And cancelled my PayPal account. PayPal will NEVER have me as a consumer again!

"Seller Protection - PayPal Seller Protection is a protection we provide sellers from claims, chargebacks, or reversals that are based on the following basic requirements:
Unauthorized Transaction or Item Not Received".

If there is ANY other reason, including unknown reason, which happens with chargebacks when credit card companies do not bother to provide the reason, you won't be protected. Even if PayPal has proof that customer received what was ordered.

To add insult to injury, PayPal would keep these fraudulent customers, so they could rip off other sellers.

The GDPR is here for the europeans to protect their data and privacy. PayPal is breaking these laws, i am not allowed to delete my account/data. Therefor they are breaking laws. And they are unreachable. So i cant resolve it with them. This is my answer, a ton of horrible reviews. Back in the days before Ebay bought the place PayPal had a load of potential, now just stay away from it. Trust me, weird things are going to happen. It became a toy of hackers and the biggest crooked guys from the Silicon Valley. Truely stay away from PayPal. Your data isnt going to be save.