PayPal

I have initiated 2 dispute resolutions and neither was satisfactorily resolved. They are incompetent and exasperating to deal with. People need to understand that they exist solely because businesses choose their platform as a payment method. They are not interested in making consumers whole, as was the my recent experience where I paid for items that I never received, but only to negotiate an offer so that the companies they are beholden to get something for nothing. You will get much better service and protection through your credit card company. And they charge you 3% per transaction for the privilege of not representing your interests. Doing what is fair or right doesn't even enter into the equation

After having the money sent to me on hold for almost a week and calling 5 different times to get it released, I go to transfer money to my bank account only to be put on hold again for another 24 to 72 hours. To add insult to injury they charge me 65 dollars to participate in their scam. I will NEVER use PayPal again, I now understand why eBay parted ways with them. Absolutely horrible experience, save your frustration and find another way to send money.

I wish 0 star was an option...

PayPal take absolutely no responsibility when it comes to almost anything. You can tell that anyone working for their customer services have been trained in how to shift you and your problem onto someone else. I'm out £500 and PayPal will do nothing to help. They're awful. They have the worst customer services I've ever had the misfortune of dealing with. If you can find a good (or any) alternative, please do.

I have an exchange student living with me and Paypal has restricted his account with no reasoning. We have called for 8 days straight and spoke to many people who could not help, every person keeps telling us something different. The worst was tonight a manager at Paypal Rebecca #*******, spoke to me in the worst customer experience of my life. She even said to me, "You sound educated, I don't understand why you are not getting this." This is unacceptable and Paypal should be ashamed having someone like this work for them in customer service.

I was of the understanding that using paypal was a secure way to be protected when purchasing on line. BEWARE it is absolutely useless and even though I photographs, 100% proof that I was right my case was denied. I will never use paypal again. I bought a mobile phone online and was sent a clay brick instead... had it photographed sent all documents to pay pal and got not help whatsoever. I now have a $943 brick! Not sure how I will make telephone calls with it. What further evidence do they require to refund my money? No support or help given. Even the shipping slip valued the items at $94 and still no refund. Tobys Deals ignored me but I have now reported them to Hong Kong Council for unethical conduct.

Thanks to my headline continued efforts, I finally received the long-awaited message that my money had been successfully recovered. It was a moment of great relief and vindication. I highly recommend my headline to anyone facing similar challenges at companies like Coinbase. They are an incredible resource for getting your hard-earned money back.

Was surprised that Paypal could just freeze my money. Even more surprised that Paypal has done this to an enormous number of customers. Then, I learned about Wells Fargo in ZeroHedge yesterday. Reader comments mentioned Paypal as doing similar misdeeds. Many victim stories like mine on $#*!ute Brighteon and other non-censored video sites. Even the untrustworthy-now Trustpilot has 10,000's of victim posts.

One îs zero stars. Paypal is a fraudulent company that participates in scams and treats all customers with utter disrespect, emptying their credit in the same time. I will make more examples with details if needed. ONE post per year and 0 star says it all.

No response policy when we presented l gal terms, in writing. It s evident you re just Govt sustained and will fall with IT. Dont blink IT s waiting to happen.

I have used PayPal for years without any problems. However I recently purchased an item from a vendor and ran into multiple difficulties. First the product took over 90 days to get delivered. When it did arrive it was not remotely similar to what was advertised. I opened a case in August and as of today October 14th I am still waiting to receive a refund. Not only did I pay for the purchase in July, but I had to pay to ship the product back at my expense. It is impossible to contact someone at PayPal to discuss the issue. If your problem doesn't fit their scripted issues their help and chat provisions are worthless. I will not use this service in the future because of their customer service and inability to address problems.

I made a purchase of shoes using paypal. The shoes did not fit. The return policy at purchase stated within 30 days of receipt, original package and receipt. I followed policy and company said... we have low profit so please sell to a friend... LOL. I contacted paypal. I again jumped through all paypal's hoops. Paypal denied my claim stating "We have reviewed this transaction(s) and are denying your case(s). This decision was made because if an item is materially similar to the seller's description, we do not consider it to be significantly not as described." So basically not what I wanted, not anything I can use but too bad for me. This is why there are so many scams for online purchases. I will not be using paypal again.

PayPal's dispute resolution is awesome and quick! They really seemed interested in doing the right thing by us. Our complaint was resolved in our favor in less than two weeks.

I've used them a lot and never had a problem. From now on I will always use PayPal for payment when this is an option. If you feel that you have been ripped off they will very carefully review your complaint, and keep you informed every step along the process so you know they have not forgotten about you.

Thank you PayPal for making us feel like valued customers.

Paypal is particularly vulnerable to electronic fraud. I have had more fraudulent transactions happen with my one paypal account then on all of my credit cards combined.

Their help center is a joke. They do not reply to emails (I mean at all), if you call they will tell you "we are unable to help you, sorry", including their 'supervisory' level employees.

Paypal's close business relations with ebay appear to be exploited by paypal in a malicious way: having put a bid on ebay resulted in paypal limiting my paypal account, and the inability to complete ebay purchase. One may say this was an unfortunate coincidence, but the timing was too perfect for me to easily believe in such a coincidence.

PayPal has greatly disappointed and frustrated me with their lack of compassion and protocol. I've been trying to receive help with a transaction issue for about week now. There is no way to contact a live agent, the so called "message center" does not reply promptly, and when they do they do not provide any assistance on solving your issue.

I am done with PayPal forever! This past week has been a nuisance. I will never recommend their service to anyone because they clearly seem to have no care for their customers. I mean... just look at their reviews online! Its ridiculous and a shame. I am indeed closing my account as soon as I get this situation resolved.

Do not trust PayPal to keep your money safe. I had a subtenant request to pay me one month's rent via PayPal. He paid, I took the money out, and all was good. SIX months later, this subtenant contested that same payment saying they didn't recognize the charge, and PayPal sided with them despite my proof of a rental contract. I'm sure my subtenant was very aware of this loophole which is why he chose to use PayPal. It is a scammer's paradise given PayPal's lack of proper protocol for protecting honest buyers and sellers. Let my $1,600 lesson be a warning.

Someone very clearly hacked my account and make a purchase. I made a claim of u authorized use of my account and it came back as denied two seconds after submitting it. What the actual F@$! I'm stuck with a charge I didn't make because PayPal's security is so poor?! Never EVER using this service again I don't recommend it one bit. They invite give hackers your information and don't let their protection policy fool you, they don't actually review cases.