PayPal

I use PayPal infrequently but will stop because I was charged 25% sales tax from a seller and PayPal would do nothing but tell me to mail in my documents. I did and they still didn't care. I made a clear case of overcharging on the taxes. Who ever heard of 25% sales tax not even disclosed on the paperwork until after payment on the email confirmation?

They just keep running you in circles. Until you give up. What a sorry excuse of a company. Why can't they be shut down. They are working with the scammers because they get a percentage of the sales. Like their momma and ours teaches us (DONT Bite The hand that feeds you) they make money from the scammers they don't make money from a refund. I'll work with my bank. For something shipped unknown what it is. Some plastic worth 5 cents on a $100 order denied refund after picture that was clearly not what was ordered. PayPal can french kiss my dirty $#*! hole. That way I will get something for my money.

PayPal should be ashamed of themselves for dropping content creators who don't agree with their political views. I hope they understand that Go Woke, Go Broke is a real thing. Why shoot yourself in the foot?

Paypal enables internet scammers. That's my assessment. Their so called "buyer protection" has too many small print the biggest one being exclusion for any digital purchase! Any digital content bought using paypal u can not dispute.

Also when you do have an issue there is little support from paypal. Unlike a credit card company thier business seems to favour more the sellers than the buyers. Please beware before using paypal again.

Terrible Customer Service; Systems that don't work! Does anyone know who the best alternative is?

Their two step verification doesn't work. When you ask them to help they say its your mobile providers fault and close your complaint.

I love the concept of Pay Pal. They make online purchasing, making payments or just sending funds very easy and almost hassle free. Where they let them selves down is the customer service end and I suspect some not so straight up practices like withholding money from hitting your account etc. Navigating the complaints process is difficult and you would nearly need to do a 1 day course to figure it out. I would love to see some real and viable competition to them however as competition drives improvement, as well as choice for consumers. I would also like to see more transparency & oversight. There are some real horror stories online which prevents me from leaving any funds in my account.

I've used paypal for over fifteen years. When a florist sent my daughter a shoddy bouquet with plastic leaves, I thought, 'Well, thank God I have paypal to go to bat for me."

WRONG!

An online entity can bring in hundreds of transactions a day. The week of the floral delivery, I used paypal three times. So, guess who they chose to throw under the bus?

People, it's not too late! Let's go back to our credit cards, debit cards, writing checks. It might take a little longer, but your bank is going to treat you a great deal better than paypal ever would.

PayPal is barely functional these days. I've used the platform for ~20 years and probably pushed ~$20 million through it in that time. For my new business, a brand new account was instantly perma-banned. The message also threatens to take all my funds... can you imagine if I'd actually started using this account? Staff were only able to produce irrelevant templated replies stating that "all decisions are final". I'm still not convinced that a human was involved in that process. These practices would run any traditional bank out of business. For PayPal, that process may be slower, but looks inevitable. You can't express this level of contempt for your customers and stay in business.

I have used PayPal for over 10 years both as a buyer and seller. Since recently, they began applying security holds for ALL withdrawals. Regardless the amount. Using same IP, same card for withdrawals.

It is clearly a tactic to hold on to our money just a little longer. Especially, because bank transfers in Europe became instant.

Currency exchange rates, seller fees, etc - make this company so irritating. They are very efficient but so greedy too. An eBay seller pays seller fees twice - first to eBay, then to PayPal. Regardless jurisdiction.

Thus, the 1 star. They should be ashamed and put out of business by younger and honest businesses.

My PayPal account is since 10 year with perfect record, never did something intentional against theirs policy and rules. Now they Limited my account without any explanation or visible reason. No one want to help me or ether respond to my request!
I have previously requested a review/appeal of my case which was denied. Although i still disagree with the decision to deny my appeal i will abide by it however because i feel that holding my founds for 180 days for a non- fraudulent violation of Paypal Acceptable Use Policy is excessive and perhaps a punitive abuse of power.
That is the worst experience i ever had so far.
Paypal policy and theirs customer service are absolutely not acceptable! They do discriminating our civil rights!

Be very careful storing money in PayPal.

If you violate any rules which they can make up on the way, they still steal all your funds in your account. Class action has apparently been opened against them for this.