PayPal

I was scammed from a seller on PayPal, and I reached out to PayPal for help.Theu contacted me and said they couldn't help me, cause I filed a dispute charge to my credit card company.I would recommend to everyone, not use PayPal,cause they do not stand behind the customer satisfaction policy.I was scammed by a China company,that didn't even specify that it was a Chinese based company on the selliers website.And PayPal doesn't want to get involved.People beware, please

Don't believe they will refund you when you get ripped off by retailers. They won't. Their whole dispute and appeal process is a sham. Please find another way to pay for goods on line. They don't live up to their hype. Not even worth one star. How much proof do they need?

I had paypal refunding me on the past, for cheap bad purchases, but when I had a real expensive problem (~$520!), it rejected my dispute without giving any reasonable explanation, even after 2 appeals (kept saying I modified the item, even though it was not true and the seller was the one installing it).
When you come to think of it it becomes clear they prefer not to refund the buyer: they get commissions only on performed transactions, not on cancelled ones...!
And you don't have any way of addressing them for an appeal (customer service, complaints and so).

I used PayPal a lot, and I thought it was a protective mechanism working ok. In the past they helped me sometimes. But when I had a big argument (more than 300$) with a company that was a complete scam and I wanted to return many of the items, they clearly took sides with the Chinese (false presentation of goods, the clothes look like plastic bags…) and didn't helped me at all. Finally, customers are not protected, online buying is a chaos. Double and triple check before buying.

PayPal permanently banned me after over a decade with no complaints or refunds. All I ever used it for was to pay for stuff online, subscriptions, and sending/receiving money from people I know. They said it was a decision by their acceptable use team but refused to tell me what the actual issue was.

MONEY STOLEN FROM MY BANK ACCOUNT USING PAYPAL! For months I was getting unauthorized transactions send from my bank to PayPal! I only used PayPal to receive money never to pay or send money! I been getting harrased by PayPal to pay a debt that was unauthorized by me! The customer service people are unprofessional and have no idea what they are doing! Called multiple times, I even reported fraud on the website 3x kept getting denied by PayPal. I had to remove my bank account information from PayPal as soon as I noticed unauthorized transactions and change my bank account number! The worst part is that when a transaction is pending you are not allowed to cancel! So PayPal takes the money out of your bank account with out being able to stop it. Once it's transferred the money is taking out immediately from your account!

No one is able to help. They pass you on and on to different people and everyone is lost and has no idea how to help.

I initiated instant money transfer to my bank account on 11/8 of $558 but it never transferred to my bank nor fund isn't available in Paypal account as well. I called Paypal and they said that it will be resolved within 24-48 hours but today is 11/17 and my money is still missing same time I don't have any updates from Paypal yet. Reason people pays extra fees to use the instant transfer is because they urgently need fund available to them. It's been a 9 days since the transfer and I would not trust Paypal as a reliable financial institution.

Immediately contacted PayPal about a fraudulent purchase. They do the bare minimum. You basically have to do all the investigating for them and they give very little time to do it. Gave me 10 days. The so-called seller never even emailed me a shipping invoice, just sent it to PayPal. Seems like you should make the seller jump through hoops and refund my money. These people would think twice about using PayPal for fraudulent scams if they had to do this every time they got called out for it. Thanks for nothing PayPal. If you have the option of using another platform I highly recommend switching.

Created a PayPal account that was locked immediately. Never got to use it. No reason given as to why. I called and was passed around to 4 different people, on hold for just under 2 hours to finally find out it was because the bank account I used that is joint account with my husband apparently showed a remaining balance of $17 on his PayPal account. This balance was paid almost a decade ago. My husband is not going to pay them what he has already paid. They won't allow me to just change my bank account to my personal. Every person I spoke to is like a robot just reading a script. Zero compassion or understanding. This is literally the worst customer service I have ever dealt with. How in the world are they still up and running?

I've had this account for over 10+ years. Any issue or concern was quickly addressed and corrected in the past. Today PayPal has no idea how to correct the issues I'm having. I've been on the phone all day and nothing. I can't use my account and my PayPal balance is not assessable to me. Thieves

PayPal makes too much money off of scammers to rule in your favor. PayPal requires no proof from scammer if item was delivered but if I sold to you I've been ruled against even with tracking numbers and signature proof. Unfortunately I've been with PayPal since 2005. Because of their dishonesty that time is coming to an end. This isn't the first time they sided with a scammer. Please, only deal with PayPal if you enjoy getting ripped off by scammers and know in advance they are bed buddies with scammers.

Paypal converts my payment to Canadian merchants in Canadian $ to another currency and charges me with a very high exchange rate. Moreover, their call center representatives mentioned maybe it's requested by merchants or by the credit cards company. It's not. It's Paypal wants to make more money through these transactions. Double check before you make a purchase through Paypal. I am closing my Paypal account.

I purchased a camera and lens kit from an online seller and paid 'signature required service' as sale contract. But the seller sent me a fake package weigh only 0.6 lb and provided UPS tracking number shows 'delivered at front door with driver release'. Of course I did not get the package. But PayPal sided with the seller simply because UPS tracking shows 'delivered'. 0.6 lb... empty box? PayPal refuse to listen to my case further and offer no help to me as a buyer. I am filing a credit card charge back now. What a waste of my time. Good luck if you are still purchasing through PayPal. I am leaving for good.

I placed an online order and it was cancelled and seller provided proof that they refunded. I did not receive the amount, raised dispute with PayPal. Without proper investigation, they closed the case and not able to reach them at all. Worst experience

Absolute nightmare organisation. Withdrew from Financial Ombudsman auspices. Acts entirely in their own interests. Insecure uncooperative, impossible to communicate with. Avoid at all cost. You are simply introducing another level of insecurity into any transactions you make.