PayPalReviews 2,131

Forgot the password. Requested code sent to email, received it, entered it. Next, they ask for a second validation, and only option is via phone; I've since switched numbers, so that's not viable. No other options. Only access to customer service is via phone, NO EMAIL CUSTOMER SERVICE FOR AN ONLINE COMPANY! Well, I'm abroad the UK and can't afford roaming tariffs. I can't contact them, can't reset the password, can't create a new account with my email (only a different one)... So I guess I'm screwed. Thanks, PayMoron.

Company called sposamore cheated me of 511 Euro.

The company markets its self as an Italian tailor. In addition, when asked by email they reply their products are tailored in Italy NOT CHINA.
After checking the many positive reviews on trust pilot and contacting the web shop, I placed an order.

My Item came from China not Italy and I refused to accept the DHL parcel, the parcel was back sent to china.

At sposamore website, it states, 100% money back guaranteed when paying with Paypal, and the customer is protected and refunded which is opposite to Paypal protection terms and conditions 3.2 Exceptions stated. Paypal protection will never apply, if the order is marked as custom in any way "all Sposamore orders will be marked custom as default as the claim to be tailoring company.
This contradiction make this a loophole that customer will be subject to and will lose as I did.

Paypal is informed and full documentations of this case were submitted, but paypal is not willing to do a thing and will continue allowing people to fall in to this loophole and profit on this unfortunate fraud and deliberate. It seems making money surpasses anything else.
Please be on this lockout to avoid this kind loophole and fake and fabricated reviews.

Please go to my review about sposamore in sitejabber for full review on this case or search the web for spsoamore and review. You will get a shock of what i uncovered.

An Ebay seller advertised new-in-box sewing machine and sent a used, yellowed, broken with machine with missing parts. The box was intact, but had been opened and taped shut. The machine was $1200. Paypal sent an email saying investigation needs to be turned over to UPS, if they did not hear back in 3 days the complaint would be closed. The email was automated and I could not answer. UPS DID NOT EVEN SHIP THE PACKAGE. It was evident that Paypal employees did not read the complaint and just wanted to get issues off their list. I am working with my credit card company to reverse the charge. I am also discontinuing my use of Paypal.

Pay Pal works fine for one time transactions, but beware of setting up reoccurring payments with PayPal. If the billing amount changes on a monthly bill, you can easily end up paying the bill twice when you change the payment amount. In my case the bill was paid for the original amount and paid again for the updated amount.
I spent almost an hour on the phone with Pay Pal to find out that their actiquated system does not allow you to update the amount to be paid on a reoccurring payment. When you update the payment amount, what happens is you set up a second payment to the same source. This is like nothing I have ever seen.
My advice is do not set up any account with PayPal to be paid with reoccurring payments. If you do choose to use PayPal's reoccurring payment system, beware that you cannot change the amount of the payment if your provider raises or lowers the amount you are billed. You must delete the current reoccurring payment and set it up again for the new amount.
I never had a problem with PayPal until I attempted to use their reoccurring payment system. If you choose to set up a reoccurring payment through PayPal beware that their system for this is antiquated. My advice is only use PayPal reoccurring payment system If you have no other option.

I got a dispute with banggood
1) The product is not as described and I can proof it, months later they are still selling it.
2) I went to the dispute centre, Paypal did not even read my complain
The asked me to send the product back and that is exact what the fraudulent seller wants. Because the costs are so high that this is not economical viable. In this way paypal support fraudulent sellers. There is also in the resolution centre no way to communicate with paypal.
Very dissapointed in the way paypal misuses its market dominant position

WHY CAN I NOT GET THE CORRECT INFO THE 1ST TIME, OR EVEN THE 3RD. EACH REP GIVES DIFF INFO ABOUT SAME ISSUE, OVER AND OVER. TAKING 10 MINS TO GET THRU NEW AUTOMATED SYSTEM, THEN REP LIES TO YOU. TAKING 6 CALLS TO FIX ONE PROBLEM, THEIR ERROR NOT MINE, FINALLY RESOLVED, AFTER 6Y CALLS, 4 HRS ON THE PHONE, AND SHOULD HAVE BEEN FIXED 12ST TIME. I DON'T HAVE THE TIME OT INCLINATION TO DO THIS. A YEAR AGO I WOULD HAVE RECOMMENDED PAYPAL TO ALL, TODAY I WILL BE CLOSING MY ACCY OPENED IN 1999. I JUST CAN'T TRUST THEM ANYMORE. AND ALL OVER LESS THAN 100 BUCKS, BUT A LIE IS A LIE, AND IF THEY'LL DO IT ONCE THEY'LL DO AGAIN. NOT THE WAY I DO BUSINESS.

Paypal protects seller more than buyers because sellers pay them, but PayPal acts as an intermediary to make my payments more secure and has a system through which you can report the case and ask for your money back.
In general measures, Paypal has to continue investing in its platform, such as including the sale of coupons or gift cards!

I attempted to purchase a phone through a website called Swappa a couple nights ago. Using PayPal to make the sale. There was an issue with the site, so the order didn't go through, however the funds were taken out of my account anyway. After contacting their customer service, who basically gave me the run around and told me to just contact my bank, I am now having to file a dispute to have my money returned, and also have a new credit card printed.

I sell on eBay

Money is sent to pay pal
I enter my tracking info on packages
Anything to make it run smoothly but not quite

I received a $105.00 payment 4/25

I still don't have it I called and got it off hold which is what happens to funds once eBay is payed it's sent to pay pal and is put on hold eventually beinv released to show up available on your account summary in pay pal

To have it sent to the bank or a card it takes an additional 72 hours to do that

So I sold item 4/25 was paid 4/25

Had $105 taken off hold yesterday and sent it to my card but was given the up to 72 hourhours