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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It was a releaf to not hear background noise while talking to the Payoneer rep. Not this rep but usually when I call Payoneer it's like I hear lots of others people talking and yelling in the background. When I firsrr the called and explained my problem I was passed on to this Payoneer rep and she quickly fixed my problem.
I am not getting a verification code when I try to log in to my Payoneer account. I didn't get any solution by mailing. After I tried to reach out by phone call, call center easily solved all my problems.
I've been calling since after my withdrawal to my payoneer from Bigo live since on the 5th of September 2025 and till date I haven't gotten my money processed to my bank account and it is so upsetting that I had to wait for 24hours after every contact I'm devastated and heart broken for still not gotten my money till now…I'm grateful to your customer support for their support and effort but please I want my money processed as soon as possible thanks.
I wish I could rate it as a six star. But overall it was a very excellent service. Less than half an hour and was through. Keep it up guys.
Tengo muchos años usando Payoneer y estoy satisfecha con el servicio.
我们开通了payoneer账户，并与账户经理确认了payoneer账户没问题，但就是与eBay无法绑定启用，我们询问了客服，要求我们删除添加重新绑定，尝试了多次都不行，还是显示无法启用，麻烦告诉我们解决办法，谢谢
Great and Supportive customer support, thoroughly helped me throughout my problem. I connected them over call and due to some network issue it got disconnected, Ms. Kim called me back and helped me resolve my issue.
Good service and im u resolve the problems with easy. Nextime will easy to contact customer service payoneer. Keep in touch. Thanks to Ansel for helping me..
Bastante útil el soporte al clifnte para resolver/consultar dudas
I am still to discover Payoneer services and will surely revert back after first use.
I am very happy with services and would prefer everyone to work on this platform
I cannot use my Payoneer card to recharge my debit card. Every time I use it, it says that an authentication error occurred, please try again later. They replaced my virtual card and remove the authentication process but my issue hasn't been resolved yet. I hope they can fix it because I need to use my money to cover all my month's expenses.
Safe, the app is very safety and the convince, It's great
And if i have the question, i phoned the liner its good,
No need for me to worry when receiving my salary. I always receive it on time :)
Overall service's very good, easy to use and friendly customer care service.
My problem get resolved. Thank you very much to payoneer team. I am fully satisfied
Good good good good good good good good good good good good good good good good good
Payoneer is the worst financial service I have ever used. My account has been frozen for over 30 days with no explanation and no solution. They keep lying by saying it's "under review," but nothing ever happens. I can't withdraw my money, I can't receive payments, and my entire business is suffering because of their incompetence. Their so-called support team is a joke. Every day they send me useless emails saying "you'll be updated in 24 hours," but it has already been a month! This is not just unprofessional, it's unethical and abusive. They are holding my money hostage without reason. Payoneer is unreliable, careless, and completely untrustworthy. If you value your time and money, avoid them at all costs.
Not long after use, it feels very good to use. The service is also very good. I feel very safe. Continue to communicate with you during use. Summarize the experience together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members