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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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My problem is about to solve also got answer to my some question.
And it was really good experience i would recommend very strongly
Great experience with the Payoneer online help staff.
I would recommend the online live chat to everyone, as they are very kind and helpful.
Payoneer is very fast and there support team is very responsive to solve any problem. I always withdraw from freelance market through Payoneer and It's really take short time to load on my account
I`m happy with payoneer. Their customer service is very good and very professional. It will be better if they reduce the transaction time. Overall I like it and give a five star rating. Best of luck payoneer.
I have been using Payoneer now for 2 months and I am still satisfied... Great service! Great customer care team, they really make you feel important whenever you call.
Strong support and wow customer service, was very supportive, would recormend the service to others.
Best service. Thanks for the assits. I hope that my problem will be solve as soon as possible. Thanks a lot
I can confidently say that Payoneer has the best services. It is even more effective through an active customer care policy and operations.
Payoneer is The perfect service. Great service and great custommer support. Everything is done in most professional way, just as desired and expected. I use it for years without a single issue! Good work!
I have received funds in my account but it won't let me send payments to other users because I have to receive more funds. Such a stupid system. Every time I receive payment they deduct 1 percent. What the heck. Maybe a fix fee but no 1 percent. You withdraw they will deduct then they will not provide decent currency conversion fee. All in all its a good concept that we can receive payment in us dollars and withdraw in a bank but too much charges.
Very good experience fast service every time i got good services from payoneer. Customer care services is so good.
I have been using Payonner for the last couple years and only have good things to say. Payments are received fast and with the card provided I can withdraw from just about any ATM. Great support too.
Have been using payoneer for 9 years now and so far - zero issues to whatsoever. Everything is working good and new features are introduced every so few. Thank you!
Honestly, I am impressed with Stephanie (Customer Care service provider). The service was exemplary good. Highly recommendable.
As a freelancer, Payoneer's services are absolutely vital for my existence. The service is excellent. The support is quick. I'm impressed.
Great service and very professional. I am very satisfied. I would likely to recommend them to others.
Terrible experience in changing new password and update new address, and I was blocked for weeks, and no chance to reorder the new card within time, I need to spend money with my old card
Payoneer has helped change my life. Without it it'd be difficult to earn a living as i currently do. Plus having access to my funds anywhere i go is a very big plus.
Bry was very cooperative with outstanding patience!
I definitely recommend you to check out their service!
Customer Service is the best! Mica helped me very well and so do others! Payoneer is a great bank and I feel Everyone should be with them!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.