business logo of Payoneer

PayoneerReviews 9,953

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
453
value
403
shipping
274
returns
267
quality
390
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Bangladesh
1 review
0 helpful votes
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Helpful and very patience
June 8, 2018

My problem is about to solve also got answer to my some question.
And it was really good experience i would recommend very strongly

Date of experience: June 6, 2018
Serbia
1 review
0 helpful votes
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Very helpful Staff
June 8, 2018

Great experience with the Payoneer online help staff.
I would recommend the online live chat to everyone, as they are very kind and helpful.

Date of experience: June 6, 2018
Thailand
1 review
0 helpful votes
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Payoneer is very fast and there support team is very responsive to solve any problem. I always withdraw from freelance market through Payoneer and It's really take short time to load on my account

Date of experience: June 6, 2018
Bangladesh
1 review
0 helpful votes
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It`s Great
June 8, 2018

I`m happy with payoneer. Their customer service is very good and very professional. It will be better if they reduce the transaction time. Overall I like it and give a five star rating. Best of luck payoneer.

Date of experience: June 6, 2018
Jamaica
1 review
0 helpful votes
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No negative yet!
June 8, 2018

I have been using Payoneer now for 2 months and I am still satisfied... Great service! Great customer care team, they really make you feel important whenever you call.

Date of experience: June 6, 2018
TZ
1 review
0 helpful votes
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Strong support and wow system
June 8, 2018

Strong support and wow customer service, was very supportive, would recormend the service to others.

Date of experience: June 6, 2018
Bangladesh
1 review
0 helpful votes
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Thanks
June 8, 2018

Best service. Thanks for the assits. I hope that my problem will be solve as soon as possible. Thanks a lot

Date of experience: June 6, 2018
Kenya
1 review
0 helpful votes
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Excellence
June 8, 2018

I can confidently say that Payoneer has the best services. It is even more effective through an active customer care policy and operations.

Date of experience: June 6, 2018
Bulgaria
1 review
0 helpful votes
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Reliable and excellent
June 8, 2018

Payoneer is The perfect service. Great service and great custommer support. Everything is done in most professional way, just as desired and expected. I use it for years without a single issue! Good work!

Date of experience: June 6, 2018
Pakistan
1 review
0 helpful votes
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I have received funds in my account but it won't let me send payments to other users because I have to receive more funds. Such a stupid system. Every time I receive payment they deduct 1 percent. What the heck. Maybe a fix fee but no 1 percent. You withdraw they will deduct then they will not provide decent currency conversion fee. All in all its a good concept that we can receive payment in us dollars and withdraw in a bank but too much charges.

Date of experience: June 5, 2018
Pakistan
1 review
0 helpful votes
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Very good service
June 8, 2018

Very good experience fast service every time i got good services from payoneer. Customer care services is so good.

Date of experience: June 5, 2018
Romania
1 review
0 helpful votes
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Fantastic experience
June 8, 2018

I have been using Payonner for the last couple years and only have good things to say. Payments are received fast and with the card provided I can withdraw from just about any ATM. Great support too.

Date of experience: June 5, 2018
Estonia
2 reviews
5 helpful votes
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Excellent!
June 8, 2018

Have been using payoneer for 9 years now and so far - zero issues to whatsoever. Everything is working good and new features are introduced every so few. Thank you!

Date of experience: June 5, 2018
Kenya
1 review
0 helpful votes
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Customer Care service.
June 8, 2018

Honestly, I am impressed with Stephanie (Customer Care service provider). The service was exemplary good. Highly recommendable.

Date of experience: June 5, 2018
South Africa
1 review
0 helpful votes
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Excellent service
June 8, 2018

As a freelancer, Payoneer's services are absolutely vital for my existence. The service is excellent. The support is quick. I'm impressed.

Date of experience: June 5, 2018
Philippines
1 review
0 helpful votes
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Awesome
June 8, 2018

Great service and very professional. I am very satisfied. I would likely to recommend them to others.

Date of experience: June 5, 2018
Hong Kong
1 review
0 helpful votes
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Login back office experience
June 8, 2018

Terrible experience in changing new password and update new address, and I was blocked for weeks, and no chance to reorder the new card within time, I need to spend money with my old card

Date of experience: June 5, 2018
Malaysia
1 review
0 helpful votes
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Great service!
June 8, 2018

Payoneer has helped change my life. Without it it'd be difficult to earn a living as i currently do. Plus having access to my funds anywhere i go is a very big plus.

Date of experience: June 5, 2018
Bangladesh
1 review
0 helpful votes
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Bry was very cooperative with outstanding patience!
I definitely recommend you to check out their service!

Date of experience: June 5, 2018
Indiana
1 review
0 helpful votes
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Best Service!
June 8, 2018

Customer Service is the best! Mica helped me very well and so do others! Payoneer is a great bank and I feel Everyone should be with them!

Date of experience: June 5, 2018