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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It would be nice from Payoneer to support features like Paypass or Apple Pay. Besides that service is great fees are manageable but implementation of Paypass would be of great help.
I am waiting for 15 mins then I got connected to customer care officer Josh. He is very supportive and friendly. He gives me every answer what I want to know.
I have really good experience with Payoneer, using it from last 2 years. So never had any issue with payments and online support is awesome but its not 24/7. Need improvement in this scenario.
I do appreciate everything with Payoneer, I can receive payments from everywhere onto my payoneer card. Payoneer is very good.
Keep up the good work, i had some problems with my payment. I was helped both by Call C and live chat. Also i had to wait for email response longer than expected but in the end all worked out.
Payoneer is one of the best gateway
I would like to prefer payoneer always rather than anyother gateway
Matthew was very friendly and helpful also quick with handling the situation and rather charming. :)
For many years I have been using Payoneer to receive payments and withdraw the funds. It has made my life easy. I recommend their services to everyone. It will also be great if Payoneer can replace PayPal as still people find it easier to do transaction through PayPal rather than Payoneer. So it will be appreciated if Payoneer can be come up with something that can replace PayPal as we do not have the services of PayPal in Bangladesh. And my country can be a profitable place for Payoneer if it can bring those services. Overall, I am happy with the current services of Payoneer. Thanks!
With Payoneer, almost everything is given to you free of charge!
I have no words to describe the level of help they are providing for my business...
Payoneer is doing great at this moment. Their customer service very good. Let's see what the future holds.
Very happy with Payoneer assistance and the group of employees, mainly, Becca, that was very kind and professional assisting me on CHAT.
Congratulation to the entire group.
Very fast response from last time and very helpful
I very love live chat. Easy to asking questions when I have trouble
This is the most helpful platform, I love payoneer and nothing can make me stop using them. They attend to all my request/inquiry as fast as they can (via chat or phone) and i really enjoyed all the features that has been activated on this platform. Payoneer makes payment easy and they made every tool available for freelancers like me to receive payment from individual and companies. Though i violated the terms of use unknowingly and i got punished for it:)
I love Payoneer and i strongly recommend payoneer to everyone.
Typically when you contact customer service, you expect the representative to know what they are talking about. Not the case with my customer service experience today. After the chat was over, I'm still at a loss with my questions.
He was very polite. The help was very useful & fast. He was awesome. He answered all my questions with ease & understandment.
I have been using Payoneer for more than 8 years and love the simplicity and ease of use. The card is very useful, works great, and customer service was always available and very helpful.
My experiences on Payoneer are always very satisfactory! Their customer service is always very kind and concerned about my issues. And in the end, I am always leaving as happy as ever.
Special thanks to Mr. Evans :)
Really love using your cards. Very useful. All the customer service is always there to help. I recommend
Excellent service from Spain. I will call again if I need it. I hope you will open a call center in Italy or in Italian speaking.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members