business logo of Payoneer

PayoneerReviews 9,992

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

Instant Feedback

1 review

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Montenegro
1 review
0 helpful votes
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Easy and perfect!
October 8, 2024

It is very easy to use and manage my payouts. Customer support is helpful and always reachable.

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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Customer service
October 7, 2024

Great and easy secure transportation all customer care are very good knowledge thank you

Date of experience: September 27, 2024
Florida
1 review
0 helpful votes
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Cant complain, this time, my request was switly resolved with minimal headaches. Thank the heavens..

Date of experience: September 27, 2024
Argentina
1 review
0 helpful votes
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Todo bien
October 7, 2024

Todo funciona muy bien, no tengo quejas. Realizo pagos con la tarjeta en todo el mundo sin inconvenientes.

Date of experience: September 27, 2024
El Salvador
1 review
0 helpful votes
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Amazing
October 7, 2024

Easy to use, I'm loving it and I would recommend, support is awesome and super helpful

Date of experience: September 27, 2024
Argentina
1 review
0 helpful votes
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Recomendable 100%
October 6, 2024

Me atendieron muy bien y me dieron una respuesta satisfactoria.

Date of experience: September 26, 2024
Costa Rica
1 review
0 helpful votes
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Need US Bank Wire Information
October 5, 2024

I still need US Bank Wire Details and Information. This is needed for a US company to send me Wire Trf to a US Bank acct. So I can withdraw it from overseas.

Date of experience: September 25, 2024
Argentina
1 review
0 helpful votes
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Excelente
October 5, 2024

Valoro mucho poder hablar en español y que respondan a todas mis dudas

Date of experience: September 25, 2024
Pakistan
1 review
0 helpful votes
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Hello,
I am very glad with payoneer because the payoneer policies and use is very smart and easy. I suggest of other that they should must join payoneer.thanx

Date of experience: September 25, 2024
Colombia
1 review
0 helpful votes
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Buen servicio
October 5, 2024

En general presta un buen servicio, se debe pagar comisión por todo, pero algunas son bajas, así que hay que saberlo manejar.

Date of experience: September 25, 2024
Hong Kong
1 review
0 helpful votes
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When I call customer service, the customer service specialists will answer my questions carefully and carefully.

Date of experience: September 24, 2024
Canada
1 review
0 helpful votes
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Best customer service
October 4, 2024

Best customer service when i talk to them explain my concerns

Date of experience: September 24, 2024
Argentina
1 review
0 helpful votes
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Excelente Servicio
October 3, 2024

Todo excelente sin problemas y con un servicio de soporte rapido y sin problemas

Date of experience: September 23, 2024
Colombia
1 review
0 helpful votes
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Excelente procesador de pagos
October 3, 2024

Payoneer no solo tiene la opción de adjuntar facturas al solicitar pagos, si no la excelente opcion para solicitar tarjetas.

Date of experience: September 23, 2024
Pakistan
1 review
0 helpful votes
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I recently created my Payoneer account, but as soon as I tried logging into the mobile app, I received a message saying that my account was blocked. This happened right after account creation, which is incredibly frustrating. I have already reached out to customer support with all the necessary details, but so far, I haven't received any response.

It's disappointing to encounter such issues right from the start, especially with no clear communication or assistance from the support team. I expected better from Payoneer.

Date of experience: September 22, 2024
Philippines
1 review
0 helpful votes
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Convenience
October 2, 2024

I get paid for my teaching services via payoneer. Is very convenient and professional.

Date of experience: September 22, 2024
Illinois
1 review
0 helpful votes
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Changing account
September 30, 2024

All was good and helpful, the lady on the phone is very good

Date of experience: September 20, 2024
Pakistan
1 review
0 helpful votes
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My isue is not solve
September 30, 2024

I dont get the email to update my documents thats not good

Date of experience: September 20, 2024
Serbia
1 review
0 helpful votes
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5*
September 30, 2024

The best! The agent was very helpful and solved my problem.

Date of experience: September 19, 2024
Ukraine
1 review
0 helpful votes
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👍👍👍
September 29, 2024

Умнички! Спасибо большое!))) Я, наконец -то поняла,что,куда,зачем и как)))

Date of experience: September 19, 2024