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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Friendly, helpful, and clearly. Able to answer my questions with reasonable explanation.
パスワードを忘れてサインインできなかったので、メルアドの交換とパスワードの変更について対処頂いた。3時間かかるとのことで、その対処は3時間後にする
Rapidos y efectivos, nunca dan problemas y cuando algo pasa ayudan a resolver de manera pronta y profecional.
When i have open payoneer. I face a lot of problem but i call in support they solved it in 24H. That is very fast. Now i am able make transection. Just earn click and received very simple.
I have not had anything but problems with the platform and adding my bank account or ordering the card even if it is digital. They request the documents for verification which I get but when you submit one and have all the information they are requesting they just decline it and when you call customer care they just say they do not understand why they are not taking it and give bull response as to why it was not accepted like the quality of the document eve though it is a pdf which quality is for online reading. Awful experience wouldn't recommend
Super fast and easy problem solving.
This is second time that i was contact customer support and everything is really good
I have a good experience， because our dialogue is a little difficult, we are different languages speaker, I am active to express my ideas, and she is also giving patient feedback.
I had an excellent customer service experience. The representative was polite, attentive, and knowledgeable. She addressed my concerns thoroughly and ensured I understood all the details. Their professionalism and willingness to help make the process smooth and enjoyable. I truly appreciate their support!
Overall my experience with payoneer was a good one. Although the site didn't seem to be working at top efficiency, they explained that the site was under going some type of maintenance issues. So it was explained, and expected.
No complaints from them and it's been a smooth experience so far.
I have some issues with the payment and the customer service helped me throughout the process and made it easier for me
Representante soluciono al problema que por meses mis compañeros y yo hemos experimentado.
Ticket got closed. My issue was not resolved yet and I'm still unable to login due to a locked out account. Please help!
I've been using Payoneer for 2 years and it has been very convenient and safe for me to do business and I want to thank Payoneer for it's amazing service. The platform is simple and easy to navigate and the customer service to efficient. Keep up the great work!
En otras plataformas toman minutos o incluso realizan los proceso de forma instantanea, pero con ustedes para poder registrar una cuenta bancaria, solicitar una tarjeta o cualquier otro proceso que involucre el movimiento de dinero son excesivamente largos los tiempos de espera. Me parece una falta de respeto tener que aguantar tantos tiempos de espera para poder utilizar mi dinero. Por lo cual considero cancelar mi cuenta y moverme a otra plataforma.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members