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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have query for account approval and it was resolved by customer care.
We received a quick answer for our questions and solve our problem.
Thank you
I keep getting error upon registration then the phone number registered on the system is not mine and i dont have any idea how did it happen
Fue una atenci贸n incre铆ble de inicio a fin. Oscar fue muy amable, y sus respuestas fueron claras. Fue acertivo en toda su ayuda.
My expectations were met. The agent went above and beyond to ensure my needs were met.
Had a good experience of communication with representatives. They were very attendant and helpful. Although, I felt the process of my account approval started only from the moment I gave a call. Long awaiting, would be great to make a process of approval more convenient and faster for clients.
The Customer Care representative was very knowledgeable and helpful. Resolved the issue in a timely manner.
It's always very tough to find customer care contact page or number Or anything else to contact with an customer care associate.
Request you to set customer care numbers on top
I have been using payoneer card to buy and pay goods accross the world where I travelled
We encountered a problem and made several customer service calls, but we were always able to get a solution. I am satisfied with your customer service.
I love the way payoneer help their customers with efficient and on time solutions.
Excelente para todos los pagos, ya sean nacionales o internacionales
Hace 10 a帽os uso esta app y los amo, me permiti贸 viajar por todo el mundo con total libertad
Ten铆a varias dudas, sobre diversos aspectos de la cuenta.
El ejecutivo me escuch贸 y respondi贸 con precisi贸n todas mis preguntas.
Se mostr贸 emp谩tico y paciente.
Dear Payoneer team
offers personal and business accounts, each tailored to different needs.
Very kind understanding patient and assertive great customer service representative
Estoy muy conforme con el servicio que brinda Payoner a los freelance.
Hice una transferencia que demoro 3 d铆as en llegar y mi banco local me ha rechazado porque no he podido completar algunos campos adicionales que se completan cuando se hace una transferencia SWIFT.
A fin de brindarles una opini贸n constructiva, creo que deber铆an mejorar los tiempos de las transferencias (hay competidores de Payoneer cuyas transferencias son casi al instante) y tambi茅n hacer que el env铆o tengan una opci贸n de "Mostrar Campos Adicionales y/o Opcionales" para aquellas transferencias que lo ameriten.
Muchas Gracias.
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- Sitejabber鈥檚 sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members