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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great and engaging. I was able to get through easily, but I'm waiting on a document review to start my journey with payoneer. I'm excited to start this new chapter.
Es un poco frustrante que solo porque mi bank statement no contiene mi direccion no puedan aprobarlo, tienen la otra información no se por que no puedan aprobarlo, ahora tendre que ir hasta mi banco para solicitar eso, gracias payoneer :)
So far so good and I okay with everything but not everything… I just don't meet the criteria to get pay and bill my clients directly
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Good experience the rep resolve my issue perfectly and in a timely manner
Nash was carefull, patience and willing to help, answering my questions and finding solutions to resolve my issues with noticeble knowledge and expertise. Thank u,
Only through the phone, Payoneer can provide a decent support. Chat and e-mail don't work, unfortunately.
Excellent way of paying our contractors abroad. So far, I've had no issues whatsoever.
The customer agents are Knowledgeable, friendly and responsive
Friendly & professional. Well communicated & hoping to get assistance as advised
Se me está dificultando mucho agregar la cuenta de banco de mi país es el segundo intento de sacar mi dinero de la cuenta y lamentablemente lo tengo atascado ahí llene la info que se me solicitó y ahora mi cuenta está deshabilitada
Es buena plataforma, la recomiendo. Tanto para empresas, personas, etctera.
La aplicación cobra comisión por recibir pagos, hacer transferencias hacer cambios de moneda y pagan el cambio a menos de lo que está publicado oficialmente. Los tiempos de respuesta son muy largos. No es una aplicación que yo utilizaría para uso personal, la abrí porque mi empleador únicamente paga por medio de payoneer.
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