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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Keep money on your account isn't safe on Payoneer. This is really not acceptable to them. I request more security on transactions. It would be better if it asks each time on every transaction.
I hope your payment crediting will be faster as we already have to wait for the clearing period. Overall, I am satisfied with Payoneer. I just really pray that the funds can be credited real time.
I recently ran into an issue with my latest transaction. I wanted to consult about how the dispute process works. The payoneer service was very helpful and that helped me to understand things. I appreciate the help from Daisy.
Thank you for support! Hope you support me more in future with kindness!
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I am really happy with this support. Thank you Mica. You are very friendly and helpful. I got all question answer properly and my problem solution easily.
Great experience of assistance, its such a very good and professional service provided by Payoneer. I really appreciated this service of payoneer.
Edwin was a great help. He resolved my issue without a hassle. It was one of my best customer service experiences in a long time
Have a great service payoneer provided. I higly recommend all to take service. Payoneer service is very good with customer support.
I am very glad that I am using Payoneer's services. They are doing astonishing working around the globe, I would highly recommend you to use Payoneer for your future transactions.
I really glad to ask the customer service officer. She was very professional and helpful to answer my questions.
Met a guy named Owen, who made my day with his precise answers. He even showed me a couple things regarding different currencies that I had no clue you could do. Real professionalism from his and Payoneer side.
Several time I had pleasure communicating with first line help desk person. I am happy that I was treated in good manner and my problem was solved in excellent way.
Thank you Payoneer.
I had a great experience today with the customer service team. Friendly professional and genuine interest in my issue which was fixed in a matter of mins. Delighted with how my call was dealt with and the subsequent outcome. Would highly recommend.
I am a customer from Japan and it seems that the Card option is not available, also I can't withdraw to some europe country like France or Spain or the US, it would be nice if we can get those options in a near future.
Kind Regards
First time i transfered a balance from my paypal account to the payoneer for ordering the prepaid card i haven't no idea that my money was going into a prison that my funds will stuck into it and there is no way to get it out only if i the sum reaches 1000 $ or if i received many payment from the companies that deals with payoneer as payment method so i strongly don't recommed to using payoneer.
I just create a account yesterday they give me go ahead i take client payment in my account 7828 USD then after that they send me a email to uplaod photo id so uplaod my id then after i talk to support they said everything is fine now after some time i get this amount in my bank account after that 4 hours i try to login i get message your account is blocked. Now i contact to support they a nothing to tell me just saying because of my activity they block but till time i did not make a single activity then how they say like that
They help customers and make sure their experience is the best-putting customers need first and sure do business with the best prices. Love it
I come from being a paypal user and I must mention that payoneer is way above paypal in every way. Payoneer is really an excellent company and I feel very satisfied to be here.
I had an amazing experience and my worries attended to in the shortest period of time. Prior to this moment, I had my doubts about this platform but now, all my doubts are cleared and I recommend this platform for everybody.
Its is very good using payonner
So easy to make payment, and never get an problem with this
Good customer service always
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.