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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Payoneer is the best online payment platform I have ever used. All thanks to payoneer and their staff. They have done excellently well.
Used to be good at first. Now they are out to steal everything that you get paid by your clients. They hold the money and will never process it. If a client sends you money and you don't see it on your account, just forget about it, the payoneer team has stolen it. I hate the guy who referred me to payoneer because I will get no money for the work I have done in the past two months with my clients. They have stolen over $500 from me. I am so sick! I hate payoneer and will never use it in my life. PLEASE STAY AWAY FROM THESE THIEVES. ONLY USE IT IF YOU ARE SURE YOU ARE DONATING YOUR MONEY TO THEM!
In my opinion, the customer service is great. The only issue I had was the wait time to chat with CS which is about 3 minutes.
Thanks for fast reply. It is best payment sistem in Usa and worldwide. Thanks for fast reply. It is best payment sistem in Usa and worldwide Thanks for fast reply. It is best payment sistem in Usa and worldwide
Very satisfied with the way everything worked out very curtious very helpful would recommend payoneer to anyone
Very smooth migration from my bank regular tasks.
We can be paid thru this way wherever we are, using the same card.
Fast, effective and simple to use. Cool!
The perfect solution for e-commerce and online payment gateway, outside Europe and us residents.
Highly recommended.
Astounding service, security is taken very seriously and I am happy to be part of this platform. Payoneer is the new world payment system to take over the global village.
Your services are best. When i have some issues live chat will help me and this person help me out of my problem. Thank you
Experience was very good based on quick and positive response.
In the mean time I would suggest to add more customer representative to save customer time.
I still have an issue about how to orders my card but the support is very good, they take time to your inquiries
Have a complaint and poured my mind out to customer care and she attended to me positively. Thank again for the great service.
My issue was fixed in less than 10 min, very good support, my issue was fixed in less than 10 min, very good support, my issue was fixed in less than 10 min, very good support,
It's easy to use Payoneer, Using Payoneer is fast with low fee of service. Their customers services are good and polite
I have a very wonderful impression
Thanks for the quick reply
And achievement...
It was just easy when asking the question she just answered. Also, I didn't wait too long. There was just one before after serving them they reached me out.
I am very happy to get the opportunity to accept the payment from anywhere in the world.
She was very polite, professional.
I am really impressed getting such kind of support from Josh as well as Daniel. Guys, you both were very helpful for me.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.