business logo of Payoneer

PayoneerReviews 9,953

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


+234
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star

Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
453
value
403
shipping
274
returns
267
quality
390
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
Follow Precious L.
Unfollow Precious L.
Send Message
Share Review
Report Review

Thank you
June 25, 2018

Payoneer is the best online payment platform I have ever used. All thanks to payoneer and their staff. They have done excellently well.

Date of experience: June 21, 2018
Kenya
1 review
1 helpful vote
Follow John N.
Unfollow John N.
Send Message
Share Review
Report Review

Used to be good at first. Now they are out to steal everything that you get paid by your clients. They hold the money and will never process it. If a client sends you money and you don't see it on your account, just forget about it, the payoneer team has stolen it. I hate the guy who referred me to payoneer because I will get no money for the work I have done in the past two months with my clients. They have stolen over $500 from me. I am so sick! I hate payoneer and will never use it in my life. PLEASE STAY AWAY FROM THESE THIEVES. ONLY USE IT IF YOU ARE SURE YOU ARE DONATING YOUR MONEY TO THEM!

Date of experience: June 21, 2018
Veronica K.
Kenya
1 review
0 helpful votes
Follow Veronica K.
Unfollow Veronica K.
Send Message
Share Review
Report Review

Customer support chat wait time
June 25, 2018

In my opinion, the customer service is great. The only issue I had was the wait time to chat with CS which is about 3 minutes.

Date of experience: June 21, 2018
Azerbaijan
1 review
0 helpful votes
Follow Jeyhun A.
Unfollow Jeyhun A.
Send Message
Share Review
Report Review

Thank you
June 25, 2018

Thanks for fast reply. It is best payment sistem in Usa and worldwide. Thanks for fast reply. It is best payment sistem in Usa and worldwide Thanks for fast reply. It is best payment sistem in Usa and worldwide

Date of experience: June 21, 2018
New Jersey
1 review
0 helpful votes
Follow Kristy T.
Unfollow Kristy T.
Send Message
Share Review
Report Review

Great people to deal with
June 25, 2018

Very satisfied with the way everything worked out very curtious very helpful would recommend payoneer to anyone

Date of experience: June 21, 2018
Brazil
1 review
0 helpful votes
Follow Luciano F.
Unfollow Luciano F.
Send Message
Share Review
Report Review

Very smooth migration from my bank regular tasks.
We can be paid thru this way wherever we are, using the same card.
Fast, effective and simple to use. Cool!

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
Follow hafiz a.
Unfollow hafiz a.
Send Message
Share Review
Report Review

Perfect solution for e-commerce
June 25, 2018

The perfect solution for e-commerce and online payment gateway, outside Europe and us residents.

Highly recommended.

Date of experience: June 21, 2018
Nigeria
1 review
0 helpful votes
Follow Mariam S.
Unfollow Mariam S.
Send Message
Share Review
Report Review

Payoneer
June 25, 2018

Astounding service, security is taken very seriously and I am happy to be part of this platform. Payoneer is the new world payment system to take over the global village.

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
Follow Abdullah M.
Unfollow Abdullah M.
Send Message
Share Review
Report Review

Great
June 25, 2018

Your services are best. When i have some issues live chat will help me and this person help me out of my problem. Thank you

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
Follow Faiz R.
Unfollow Faiz R.
Send Message
Share Review
Report Review

Good experience
June 25, 2018

Experience was very good based on quick and positive response.
In the mean time I would suggest to add more customer representative to save customer time.

Date of experience: June 21, 2018
Morocco
1 review
0 helpful votes
Follow anouar B.
Unfollow anouar B.
Send Message
Share Review
Report Review

Great support
June 25, 2018

I still have an issue about how to orders my card but the support is very good, they take time to your inquiries

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
Follow Zohaib A.
Unfollow Zohaib A.
Send Message
Share Review
Report Review

Excellent
June 23, 2018

Overall a good experience. Customer support listen completely and help all the way. More than expectations.

Date of experience: June 21, 2018
Germany
1 review
0 helpful votes
Follow Ayodele O.
Unfollow Ayodele O.
Send Message
Share Review
Report Review

Great Service
June 23, 2018

Have a complaint and poured my mind out to customer care and she attended to me positively. Thank again for the great service.

Date of experience: June 21, 2018
Morocco
1 review
0 helpful votes
Follow hatim h.
Unfollow hatim h.
Send Message
Share Review
Report Review

Very good service
June 23, 2018

My issue was fixed in less than 10 min, very good support, my issue was fixed in less than 10 min, very good support, my issue was fixed in less than 10 min, very good support,

Date of experience: June 21, 2018
Indonesia
1 review
0 helpful votes
Follow Rinaldo R.
Unfollow Rinaldo R.
Send Message
Share Review
Report Review

Easy to do, Easy to live with
June 23, 2018

It's easy to use Payoneer, Using Payoneer is fast with low fee of service. Their customers services are good and polite

Date of experience: June 21, 2018
Egypt
1 review
0 helpful votes
Follow Ahmed I.
Unfollow Ahmed I.
Send Message
Share Review
Report Review

I have a very wonderful impression
Thanks for the quick reply
And achievement...

Date of experience: June 21, 2018
Bangladesh
1 review
0 helpful votes
Follow Arina N.
Unfollow Arina N.
Send Message
Share Review
Report Review

Best Customer Service
June 23, 2018

It was just easy when asking the question she just answered. Also, I didn't wait too long. There was just one before after serving them they reached me out.

I am very happy to get the opportunity to accept the payment from anywhere in the world.

She was very polite, professional.

Date of experience: June 21, 2018
India
1 review
0 helpful votes
Follow pankaj j.
Unfollow pankaj j.
Send Message
Share Review
Report Review

Good
June 23, 2018

It was good
I have talked with customer care executive and he gave me information correctly
So I am happy with him.
Thanks

Date of experience: June 21, 2018
Bangladesh
1 review
0 helpful votes
Follow Mazedul I.
Unfollow Mazedul I.
Send Message
Share Review
Report Review

Great Support
June 23, 2018

I am really impressed getting such kind of support from Josh as well as Daniel. Guys, you both were very helpful for me.

Date of experience: June 20, 2018
1 review
0 helpful votes
Follow Faris B.
Unfollow Faris B.
Send Message
Share Review
Report Review

Excellent
June 23, 2018

So glad that i decide to chose Payoneer. Great services and even better help center.
Keep up the great job
Cheers.

Date of experience: June 20, 2018