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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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It will be good if I get my funds back as soon as possible. (the amount that the ATM holded) Everything else is good and i`m satisfied with the services.
I don't know what I would do without my Payoneer account. It is the only way that I can obtain funds from my UK based PayPal account. The service is excellent and on the rare occasions that I have a question the customer service team are always totally professional and respond with empathy.
I would recommend Payoneer to everyone.
I don't speak english very well but i understood everything, the saying was very clear. So it's a big plus
I don't know what I would do without Payoneer. This is literally the only way to receive money online from my country. Received a lot of money up until now, and never encountered any problems. This is definitely a life-changing service, it improved a lot of lives for sure. I'm really angry at people complaining about Payoneer, please don't listen to them. Yes, they don't respond to customer e-mails often, but you have other options like live chat and phone call.
Very kindness & helpfully service. Also very fast reply. Highly recommended. Thanks...
I couldn't get a straightforward reply to my question, namely:
"If my client (Deluxe) pays me in USD, will I be able to withdraw the money in USD to my USD account in my Israeli bank?"
The information included in your website left me with doubts, so I sent you a message, but your reply did not address directly my question. After sending another message and getting the same reaction, I felt that I had no choice but to call you and get the assurance that I needed. I got it through your kind answering person.
The support was very responsive and helpful. Support person Becca answered all my questions and resolved my issue quickly. Thank you!
Really It was Cool.My Account got blocked. I was Unable to login to payoneer than i called to payoneer and they make me Okay.
I opened our companys account 2 days back, on saturday. Having no idea that it doesnt work on saturdays. Documents uploaded as asked by the system. Account opening just took some minutes! Which was very good. But, once i requested payment from my US client, its showing pending review since saturday! Today is monday 25th june 2018. Approached the helpline. The helpline guy said saturday sundays are closed so no processing on those days, monday hopefully review of your payment may get completed and there after 5 working days to show the money in our local bank account!
Sounded Scary to me, as we wont be able to cater to clients if things are always delayed in this pattern. So just 3 stars! System should communicate better with the account holder in order to avoid PANIC! ANXIETY! What if money doesnt come or what if its again goes back! MY CLIENT MAY NOT LIKE IT?
Very quick to fix the problem. Night before we leave the country and realize we don't remember the PIN!
I needed to set up my account and I was helped swiftly and professionally. The customer service rep was very polite and helpful.
As I called customer service about a problem I found that they had already found and fixed the problem.
Great communication and patient enough to answer all my questions. I appreciate the support and hope it continuous like that.
Thanks
The agent that helped me was knowledgeable and very prompt with helping me process my request. Once it was processed my account was linked instantly without any wait for 24 to 48 to 72 hours like most other sites have a waiting period.
Payoneer has been so far my support pillar for my freelance work, enabling hassle-free payments from diverse clients and partners, it's availability worldwide has improved the quality of life of many people who wouldn't have access to regular jobs, but that rather became internetpreneurs.
Gami has provided the best cust service experience, very polite. She knocked out of the park! Watch out!
My experience is so awesome, especially customer care officer fay. I recommend Payoneer service for everyone, especially for freelancers.
My card was blocked formation.or 5 and more mounts and I didn't know that and didn't have any information. I was realy suprised.
In the meanwhile arrived some funds which I can't see on my account because card was block? I was trying to solve problem with e-mails but there were no answered. So I colled and hope that I solve my problems.
Fast friendly service got my issue resolved while on the phone with no delays, very responsive. Thank you Michael!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.