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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very nice and outstanding experience with payoneer during the period of one year of services from May 2017 to onward now.
Excellent customer service. My minutes had finished and they called back so my problem could be sorted. Very informative and professional.
It was good, but waiting time was too long but service was overall good, i waited two hours to get live chat assistance
I use payoneer prepaid card more than 4years and am very satisfied with all support from the card.
Thank you Payoneer suppot team
Jovce
I waited one hour for technical support. Very laconic and polite, but one minus - a very long wait for the operator
It was a great experience i am very happy for overall
So i give 5-star review.
A+++ service i received.
Many thanks,
Sahin miah.
I was able to get someone on the line quickly without not having to wait a long time. The customer care rep was polite and professional. My questions where answered in a timely manner. They listened to you as though you where some kin to them. I would recommended this company to friends and family.
Great customer service experience, the live chat offers one on one feedback with satisfactory answers. I was to communicate my issues and swift responses provided.
My experience with payoneer has been Great, staafs are easy to communicate with abd they are very helpful
I can solve my all problems about payne from here. They will help very polity and kindly. Highly recommend.
I use Payoneer to receive funds from Amazon and pay some of my suppliers. Works like a charm.
I use a Payoneer credit card as well and all transfers occur very quicly (usually a few minutes) as opposed to T/T transfers which take forever.
Payoneer has been my first and the best service provider when it comes to receiving my funds from my online services. They're just good!
They are great agents, all quick to assist and solve all issues quickly, I love my Payoneer and I would recommend everyone to get an account
Service of excellence when attending the request. I am very happy with the staff, who responded very diligently to my request.
Customer support was helpful, althought issues was not resolved immediatly, I expect resolution within the next couple of business days.
Payoneer is one of the best platforms I know for receiving funds online, but I am not really impressed by the way they doing verification is making it harder for us living in a country like Nigeria to open an account let alone receive funds. But overall he site was great
Simple and quick system to receive and send world payments. Commissions are not high. Registration is well organised. I've received my prepaid card in time.
I am a long term customer and I am very satisfied overall. There has been one time when my issue has not been resolved and I am still waiting for my EUR card to arrive.
I'd open account in my company name and also had received debit card (master card) and activated 3/4 months ago. But suddenly after transferred the fund the from airbnb.com to my debit card (payoneer account) my account got blocked without any reason. I mailed so many times but didn't get satisfactory reply. At last, i made an overseas call in UK call center and had around 20 min talk to solve the issue. But even from her i didn't get happy reply. She told me that i'd opened the personal account thats why they blocked it. Surprise, if it was personal account then how did i received the debit card in my company name and activated as well? So she advised me to open new account with company name which i just did it and waiting for approval.
Thanking you,
Binaya Shrestha
Hotel Peace Palace Nepal.
Overall, the support is brilliant. The main problem IMO is the lack of the Support Agents. For example today I was waiting more than 1 hour before I got (great and professional) help. Sometimes it is better to spend additional time to get the PRO-level help, yes, but not so long)
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- Suspicious reviews are flagged by our algorithms, moderators, and community members