business logo of Payoneer

PayoneerReviews 9,953

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
453
value
403
shipping
274
returns
267
quality
390
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Greece
1 review
0 helpful votes
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Fair, no hidden fees, connecting most countries around the world, where others don't, partnerships with many popular platforms and more.
Just make sure you follow their rules. I find some of their rules /restrictions a bit extreme, on the other hand I think they do it because they are mostly oriented to entrepreneurship field?

Date of experience: June 26, 2018
Cherwin O.
Philippines
1 review
0 helpful votes
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Great Site
June 28, 2018

Big dollar to peso rate, fast transfer, the card is great even though it's USD. Overall I liked it. I haven't used it very much because I mostly receive peso, though this is a great site to help you with USD transactions. Also, it works like a credit card in POS transactions. Legit site.

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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V nice
June 28, 2018

V good excellent sooooopeerr i like it that was amazing goo nawaz gooooo imran chorrr zardariii haramiiii

Date of experience: June 26, 2018
Bangladesh
1 review
0 helpful votes
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Elegent in service
June 28, 2018

The person who assist me is really do good.
He tries his best for helping me.
Its really good.
I want to stay with payoneer.

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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Outstanding Experience
June 28, 2018

Outstanding Experience, very likely, Great communication
Good responsive time, Thank you so much
Have a fine week,

Date of experience: June 26, 2018
Italy
1 review
0 helpful votes
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Facile da usare
June 28, 2018

Avevo un problema di carta bloccata a causa di una truffa on line ho dovuto chieder una nuova carta payoneer e ho risolto con una brava operatrice

Date of experience: June 26, 2018
South Africa
1 review
0 helpful votes
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JvB
June 28, 2018

Good - Normal post are not up to standard and the process to get the card are a long process

Hope DHL delivery are without delay's

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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Outstanding Experience!
June 28, 2018

I'm extremely satisfied by this service. The support understood what I wanted and helped me out through my problem. Exceptional Communication skills. 10/10 Recommended.

Date of experience: June 26, 2018
KR
1 review
0 helpful votes
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Timely and nice!
June 28, 2018

The first one who helped me another day was gentle who had a calm and warm attitude. And the person who met today was good.

Date of experience: June 26, 2018
Romania
1 review
0 helpful votes
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Very responsive
June 28, 2018

I call suport center and In max one minute everithing is clear! In most of the case, the line it s on and i

Date of experience: June 26, 2018
Bangladesh
1 review
0 helpful votes
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Payoneer is not only providing a solution for cross-border payment to my country but also building an effective community that stands out.

I have been using Payoneer for about 6+ years now, had absolutely amazing experience using all the handy features it provides i. E. billing services, currency converter, faster transaction and many more.

Not just marketplaces Payoneer works fabulously with POD platforms, marketers and also Affiliate Networks independently.

There are numerous How-to videos and blogs constantly being published to update customers to use this service most effectively, countless forums and social media posts and groups are our there to help out those who are having difficulties using all the neat features of Payoneer.

Absolutely recommend Payoneer for any online professional out there!

Date of experience: June 25, 2018
Canada
1 review
1 helpful vote
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Horrible
June 28, 2018

I would never recommend anybody use this company. At this point they have stolen almost $1000 from me by changing credit card providers leaving me unable to access my money.

Date of experience: June 25, 2018
Romania
1 review
0 helpful votes
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Great
June 28, 2018

Awesome customer service assistance right on point...! Always nice and willing to help and support

Date of experience: June 25, 2018
New Zealand
1 review
1 helpful vote
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Polite but useless
June 27, 2018

Polite CSR but every time I ringI was told a different story, my emails are not followed through etc. Very disappointing.

Date of experience: June 25, 2018
DO
1 review
0 helpful votes
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Excelente servicio
June 27, 2018

Sin comentarios. Gracias. No tengo quejas. Muy satisfecha con el servicio recibido. Segura en recomendarles.

Date of experience: June 25, 2018
Missouri
1 review
0 helpful votes
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Awesome customer service
June 27, 2018

The lady who helped me was very friendly, helpful, and patient. She was able to resolve my issue in no time at all.

Date of experience: June 25, 2018
Georgia
1 review
0 helpful votes
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Great app
June 27, 2018

Love the low expense on transfers, receiving, and sending money. Great for small business owners. I would definitely recommend.

Date of experience: June 25, 2018
Turkiye
1 review
0 helpful votes
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All the best!
June 27, 2018

She called to me and resolved my problem. She has got very good voice and she have got smile face and she has got a helpful heart. Thank you and thank you

Date of experience: June 25, 2018
Pakistan
1 review
0 helpful votes
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Agent solved my problem within few minutes it was very professional and very supportive I strongly recommend thank you for the great service

Date of experience: June 25, 2018
Pakistan
1 review
1 helpful vote
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Support never knows a right answer of our questions. Each support staff tell different answers to 1 question.
They don't notify for any action they are taking. They even block account without notification and even they listen to any one who is scammer and on his words they block account

Date of experience: June 25, 2018