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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Adele was professional, polite, and wonderful. Makes me love Payoneer. Would definitely recommend Payoneer to others clients.
The staff was friendly and helped me answer questions in good time. I had issues with a refund from a vendor as well as some questions about card delivery.
Just impossible to get mail\ chat support!
Apparently you need a rate to get any comment, but the system doesn't even tell you that!
Thank god for phone support, too bad they don't publish the local phone number.
They are very helping and polite with their customers and help you in any kind of issue related to your payoneer account.
Able to reach through call but concerned about no support Center in India. The contact page is not responsive enough which is showing a pop up window and not letting to take phone number or initiating live chat.
Payoneer i have been using from last 1 year and very much satisfied with their work. Highly Appreciated and strongly recommended to people
I am very pleased about customer service. The form of receiving money from Payoneer is very diverse.
Thank you so much Payoneer, for providing with us this good service, we really appreciate your service, even if people do not appreciate it, I do, they really save me and my business.
Everything is good except the time I have to wait until I get a customer service`s agent, and the transactions always approved on my card without confirmation from me!
I am a music composer, a freelancer, I love to see my customers paying me through this awesome-looking mastercard and I can even withdraw to bank or go to the nearest ATM, it's as simple as that. Thanks Payoneer :)
She was very helpfull and professional although I was upset at the begginning, thank u very much and great job payoneer for hiring people like her
It was a very pleasant and great experience. The assistance was so patient with me. I did not end the chat until my issue was solved. If there 1000 stars, I would definitely give it.
Payoneer has been helping me to receive my funds, I've never had any problems with it, support is great too!
I would highly recommend Payoneer to all my friends I always get fast payments and the customer service is A plus
I love payoneer, as they've simplified my life, by giving me a virtual u. S bank account. They're customer service is also awesome, and you can also get paid by other companies in euro and gbp
Was very helpful. Great customer service! Was very courteous and was easy to work with and talk to. Would recommend
The live chat support was amazing...
The person support me was really professional fast and friendly...
I have been contacting Payoneer support for help. They are amazing. I was connected and chatting with the CSR in minutes and she solved my issue in a minute while chatting after proper verification.
Thanks!
Tiffani was very professional in addressing my queries and assured me she was there even when there was delay in messaging
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members