From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I tried several times but failed because I forgot certain key info that I gave. After several failures then I decided to call your department. Your agent was nice to help me and I am going to send the required documents.
Payoneer is easy to use and very convenient. I would recommend it to a friend and will definitely use it again.
Horrible company to do business with. Very difficult to work with. Stay
Away, you will waste your time and money dealing with their complete
Incompetence. Horrible customer service and dropped account without
Notice leaving me stranded.
I got a message that said something and you guys took a different action blocking my funds...
Why? I have been with you guys for more than a year
I have my card in the Philippines but I am in America at this moment but its better due to I can call and even for the email.
My personal thought that they were not going to be able to help, in the end they solved the problem.
I feel very happy using Payoneer. I believe it is the best way to get paid. Specially as a freelancer. When doing business you know that you have peace of mind that they be there to assist. Great customer service experience.
Was the only call in que and was attended within a minute or less. I will recommend
Fluent and listened well and solved my needs quickly
Pay one er is convenient for a person like me who works online to receive payment, I lost my card a month ago and reordered another and still haven't received. That leaves a bad taste in my mouth
Excellent service, I appreciate all of the courteous assistance
I appreciate the assistance given by the help.
Thanks
I used to love Payoneer. Useful and easy to use features made receiving money from clients work like a dream. Suddenly, after 3 years, it is not possible to send payment requests anymore. Congrats!
I had a great experience and great assisstance and im waiting for the next steps to follow to link my payoneer to paypal
Payoneer is doing well, but there is still room for improvement. Please give Africans more attention in your service, thanks.
I liked the customer service because they are professional, polite and helpful... i strongly recommand payoneer
I am glad I had call with customer service,
He strongly tried to resolve my problem.
I am sure he will help until the end.
Deep commitment to customer needs and professional customer care service. I recommend this service to international community.
Recently am contacted, with payoneer customer care. But i am unsatisfied with their business. They told me i will get a reply before of 24 hours from their approval team. But 5-6 days overs am not get any single reply form their site. They were given me a fake assurance. I am disappointed.
I can not log in my account, immediately I contact the call center to share my account problem and they fully support to continue my account
Payoneer is the best service I ever found. I would love to use payoneer it forever. I will recommend other to use payoneer for their business or personal payment.
Payoneer is the number one payment provider that i found now
Recommended For All People Specially For Freelance like me,
SALUTE TO PAYONEER
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members