From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Payoneer have higher exchange rate than direct bank transfer. Thetransfer is faster as well, when i made a withdrawal in the morning, surely i will have my payout in the afternoon or within just 24hrs.
I've been with payoneer since 2013 and I'm surprised to see how much they've progressed and the business agreements they've accomplished, making the life of the users much easier and with greater reach.
I really appreciated the customer service. It was very helpful and I would gladly recommend it to other people.
The best
The agent is so kind and very helpful. The best customer service I've experienced.
Thanks you so much
It was professional and fast and I liked how the person on the phone talked to me and keep up the good work
I didn't remember my password and I was not sure about my username too. I called them and they help to resolve this problem with a lot of patience. Thank you very much!
Good experience working with Payoneer would highly recommend it someone else to use as their means of international transfer.
Payoneer appear to want to offer a good service but they fall down on communication, it takes a lot of effort to understand the tirade of rules they use, many of these rules can be plucked out of the air and used as a punishment to restrict accounts without any clear explanation given. This is probably due to Payoneer trying to keep bankers happy when I say bankers, I mean the corrupt type that has led governments into borrowing debt money rather than the government print its own currency. This type of private banking system creates debts on nations and gives taxation control by the bankers over governments nations and plunges them into debt. Payoneer is probably subjected to a lot of pressure from governments via these private bankers.
Quite OK and quick transactions with lesser fee. Straight forward approach and customer care representative is of high quality with lots of diligence and transparency. They always find a way to make sure your issue is solved without no hassle
Rang with concerns that account had been hacked and Sophia was reassuring and efficient in dealing with the issue.
At first its hard to connect to the customer service but once you talked to them they were very nice, polite and accomodating to all your concerns.
Very good, easy transitions, unfortunately you can't request payments anymore, but exept this little inconvenience very good overall experience.
Payoneer has been doing fine and improving day in day out.
I expect more improvements from every aspect of their customer service departments.
They have really helped me in my business!
Amazing and very helpful. They are prompt at their service and always there to assist you every step of the way
My Rep. Was courteous, and knowledgable of my situation and made my request easy, fast and simple. With only one try he gave good instructions as to what he was going to do and what i needed to do to resolve the situation.
Best customer service in the world and warren was really helpful and he answered every question i asked him and we have a bit of an conversion
I'm unable to recall the thoughtful representative who assisted me... but I would like to thank her for providing me with excellent service and ensuring that she would assist me! Honestly she made my horrible situation seem bright! Thank you so much!
They were very quick to respond to my enquiries, customer service was awesome. I'll definitely be using payoneer for a long time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members