From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My experience with payoneer is really good, they were helpful with informations, and fast with answering my questions.
It's a nice way to get paid directly. However, lost of trouble logging into my account and changing passwords from my mobile device. I tried a different browser and gained access, but lost it again. Too many obstacles in order to gain access to my account.
I love their assistance for any of their customers. They helps customers very fast and politely. Last time i was called them about my issue. They solve it withing a few time and suggest me for future.
I've been working with Payoneer for quite some time now, the only issue I had was that I had to pay a courier to receive my card because the ones sent by regular mail never arrived.
I have always received excellent customer care from the Payoneer team. They're friendly yet professional, and always do whatever they can to resolve issues or explain things I don't understand. Thanks, guys!
I absolutely LOVE Payoneer! I love that I have my own card to use wherever I go and I can access my funds that I made online. How cool is that? (Unlike other brands... won't mention names).
I also love that Customer Care always responds so fast and my query is always handled quickly. LOVE!
A perfect must have account, where you can deal with different currencies in one account and a quick transactions all over the world with just one click through a very user friendly app. What else we need!
Best customer service ever! Exceptionally patient, helpful, polite and professional customer service!
I love Payoneer customer care service because they are very cooperative and will sort your problems out without delay. Thank you once again for listening to me and helping me out when i needed you to. Payoneer is the best
He ' really did great and know how to handle any kind of customer. Speak clearly, provided me correct information etc..
I'm quite satisfied with the customer service, polite & fast and not pooring, ( very recommend)
What I like:
They have hot lines in many countries, well English speaking even in low English countries.
Fast in solving issues & answers the call fast
This is the best online bank also great customer services they helped me many times, when I face a small problem i call them and they help me even my language is so bad here in morocco we have many banks and they are baadddd not even close to bad thank you so much
Really professional and to the point. They made the whole process really smooth and effective. Thanks again
I had a wonderful chat with the assistant and she quickly got to the root cause of my problem and helped me out instantly.
Outstanding customer services. The assistant was very polite and helped me with my payoneer card. Thank you very much for your help!
I called the office to resolve an issue with my account and the service was very good the problem was resolved immediately.
I got a very good and patient service. Helped me solve a problem with no problem :). thank you for your patient and professional treatment
Talk slow and speak clearly with non-us and non-english people so that they can understand well. Thank you
I liked so much the customer service experience, and the time allowed to help me, I found the solution and it was a great experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members