Overview
Payoneer has a rating of 4.5 stars from 9,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
I have always been treated very politely, the costomer care stay patiently on the phone till they help me resolve what ever promblem i have...
I will never use this preloaded credit card service again because the fees are much too high. There are new account fees and upload fees.
I have been using Payoneer for over a year now and was satisfied by the service.
I used their system exclusively to withdraw money from Paypal and receive payments from a Merchant platform affiliated to Payoneer.
5 days ago whlle logging in to accept an incoming payment from my Merchant Platform I was unpleasantly surprised to notice that my CARD WAS BLOCKED and my access to my funds disabled.
And this without receiving any Notification from Payoneer neither by email nor through their inbox system.
I contacted their live support to ask for due explanations and could not get anything but:
YOUR CARD WAS BLOCKED FOR UNDISCLOSED REASONS
YOUR CASE IN UNDER REVIEW AND YOU WILL BE UPDATED BY EMAIL WITHIN 3 WORKING DAYS.
I tried their email suport and opened a ticket. I received an automated reply stating that their support services will get back to me within 3 working days.
Now it's been 5 (working) days I haven't heard from Payoneer.
I can't access my money, I have no idea why and what is going on.
By reading reviews on this forum I understand that it is something affecting a lot of people and I find the lack of comunication and transparency of Payoneer suspicious.
How can a Bank impede its clients to access their money without legal justification?
Do they have financial problems? Or is it an organized scam? Or just a terribe customers service?
Hi Sir...
1)My Smart National Identity Card Not Approved.
2)Live Chat Missing.
3)Receive Payment Problem
My Payment From Like Official Is Under Review. Please Process It As Soon As Possible. Good And Excellent Service!
They are great agents, all quick to assist and solve all issues quickly, I love my Payoneer and I would recommend everyone to get an account
Excellent customer service Quick response Treatment and solution to the problem Enjoy working with you Thank you
I like that all the time I can call them and they can solve my issues timely!
By one strong accident cross my mobil and I loost also the Password for the account, why the simkarte destroyed.
My payment service has been blocked without any reason
Please do it okPayoneer is absolutely world-class. Their service is 2nd
The customer service is very good, and well expained the things going on. Need to improve the backend approval system.
Hello i had great response form poyneer support Team the 2 Time i call thank
And special agent andie you so much
For this service
I called the UK Support line multiple times, the waiting time is really low and the background music is actually good :)
Lost my card duringa travel and it took me 5 min to solve all the problems about it, the operator did the job simple and professionaly. Great service
Really nice and very polite and professional help me out big-time, I believe his name was Mark and this an absolute around nice guy I knows his job
I love using payoneer! It's very fast reliable and efficient.
Katherine was very much eager to help however the system was down and the Accounts Approval Department's people were not availanle yet.
Its very Amazing... all the problem will be fixe soon. Thank you verry much... and i learme more how to is theire services. Its very grate
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Fred, in order to look into it, feel free to send me a private message. Please note that all Payoneer account must be complied with our terms and conditions- you can see them on our website.