business logo of Payoneer

Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
444
value
394
shipping
267
returns
259
quality
382
This company responds to reviews on average within 5 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
RU
1 review
0 helpful votes
Follow Pablo C.
Unfollow Pablo C.
Send Message
Share Review
Report Review

Costumer service is very efficient, they go directly to help, and the women who helped me were just amazing.

Date of experience: October 3, 2019
India
1 review
0 helpful votes
Follow Deepika N.
Unfollow Deepika N.
Send Message
Share Review
Report Review

My balance was blocked
August 12, 2021

My balance was blocked but now I am happy because of our payment is unblock by Payoneer customer excutive

Date of experience: August 12, 2021
India
1 review
0 helpful votes
Follow Gurdial F.
Unfollow Gurdial F.
Send Message
Share Review
Report Review

Account opening
August 13, 2021

Good very nice to talk with customer care. Waiting for my account Approval, as it is getting delay alot

Date of experience: August 13, 2021
Italy
1 review
0 helpful votes
Follow Ugwu B.
Unfollow Ugwu B.
Send Message
Share Review
Report Review

Pending incoming payment
July 29, 2020

It tough experience by pending my incoming transaction for three working days and still not credited am feld up with the banking system of Payoneer

Date of experience: July 29, 2020
GB
1 review
0 helpful votes
Follow Jo L.
Unfollow Jo L.
Send Message
Share Review
Report Review

Friendly & Helpful
July 29, 2020

Didn't make me feel stupid for asking what to some may have been obvious, then also added value by pre empting a next step.

Date of experience: July 29, 2020
India
1 review
0 helpful votes
Follow Anil K.
Unfollow Anil K.
Send Message
Share Review
Report Review

Supportive
November 18, 2020

Very nice experiance with payoneer. Hope to be better services than this in future. Thanks you for everything.

Date of experience: November 18, 2020
India
1 review
0 helpful votes
Follow Ahmed Y.
Unfollow Ahmed Y.
Send Message
Share Review
Report Review

Regarding wrong Bank account
April 15, 2021

Experience towards Payooner was good.
I appreciate that customer who clear my doubts and regarding payment.
Thank you.

Date of experience: April 15, 2021
GB
1 review
0 helpful votes
Follow Ibrahim Q.
Unfollow Ibrahim Q.
Send Message
Share Review
Report Review

Thank you
December 8, 2019

Great eperience, it took me some time to get my issue resolved on the phone but they did eventually.

Date of experience: December 5, 2019
Ukraine
1 review
0 helpful votes
Follow Dim H.
Unfollow Dim H.
Send Message
Share Review
Report Review

Problem solving.
September 28, 2019

My problem wasn't solved yet with 2 step verification system... waiting so far... but good respond of customer support was provided.

Date of experience: September 27, 2019
Pakistan
1 review
0 helpful votes
Follow Muhammad M.
Unfollow Muhammad M.
Send Message
Share Review
Report Review

Excellent Support
March 16, 2021

Great experience with support friendly and very cooperative i will surely recommend payoneer to transfer amount globly

Date of experience: March 16, 2021
Philippines
1 review
0 helpful votes
Follow Gyro Mar R.
Unfollow Gyro Mar R.
Send Message
Share Review
Report Review

Thank you!
October 7, 2021

Customer service is amazing! It's good that my fellow Pinoy VAs are allowed to speak using our own language.

Date of experience: October 7, 2021
GB
1 review
0 helpful votes
Follow DON L.
Unfollow DON L.
Send Message
Share Review
Report Review

UPDATE BANK DETAILS
October 10, 2019

If you don't call nothing gets moving nothing gets done, just trying to change the Paypal account was sooo.! Painful. WHY IS THAT...?

Date of experience: October 10, 2019
Bangladesh
1 review
0 helpful votes
Follow MdWasim S.
Unfollow MdWasim S.
Send Message
Share Review
Report Review

She is the Best Member for Payoneer team
September 24, 2020

I like her attitude, I think she is the best member for the Payoneer team.
I want Payoneer promotion her.

Thanks, Payoneer Team
Md Wasim Akram

Date of experience: September 24, 2020
France
1 review
0 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Send Message
Share Review
Report Review

GREAT SERVICE
June 9, 2018

The customer service is perfect and really helpful, i used this website twice for my taxres refund and i recomand it

Date of experience: June 7, 2018
Florida
1 review
1 helpful vote
Follow Peter E.
Unfollow Peter E.
Send Message
Share Review
Report Review

Better app
April 9, 2019

The online banking is less than to be desired as its difficult to navigate which makes otk hard to fond thjngs

Date of experience: April 5, 2019
Rachel F. Payoneer Rep
over a year old

Hi Peter,

Thanks for sharing your feedback. I am sorry to hear that you have had a difficult experience navigating our page. We try out best to simplify our services for easy use. I would love to know a little more about this, and particularly which features you find difficult to navigate, as well as any improvement suggestions you may have.

If you have time, please feel free to send us a message with some of these details so we can submit some more specific feedback and work on improving our navigation options.

Best,
The Payoneer Team.

India
1 review
0 helpful votes
Follow Aspire U.
Unfollow Aspire U.
Send Message
Share Review
Report Review

They needed my details related Documents as ID Proof. I gave it in attachments as my payment was not coming to my Bank Account.

Date of experience: February 26, 2020
Illinois
1 review
0 helpful votes
Follow Benny L.
Unfollow Benny L.
Send Message
Share Review
Report Review

Manager
May 24, 2024

The person on the phone was excellent in taking care of my problems

Date of experience: May 14, 2024
Serbia
1 review
0 helpful votes
Follow Daniela M.
Unfollow Daniela M.
Send Message
Share Review
Report Review

Great service
October 12, 2018

Strong recommendation for using PAYONEER account and master card. I am living in Europe but all services were great and very quick.

Date of experience: October 8, 2018
Egypt
1 review
0 helpful votes
Follow Noha M.
Unfollow Noha M.
Send Message
Share Review
Report Review

Great Experience
August 20, 2019

The Customer Service called me on my mobile when my Skype call was disconnected and instantly solved my problem.

Date of experience: August 20, 2019
Algeria
1 review
0 helpful votes
Follow Abdelkader A.
Unfollow Abdelkader A.
Send Message
Share Review
Report Review

The best
January 6, 2019

Its great thanks My problème solve in just 2 min And the costumer care is very great thank you payoneer to be in my life

Date of experience: January 4, 2019