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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer services has been my partner in more than two years. Payment transfer from various marketplace and client direct is fast and convenient less the minor hiccups of money transfers.
I've been using payoneer for over a year now, and I'm pretty satisfied with their services. Not much to say though because my uses are limited as of now.
It is to long to wait 5-7 business dayes to receive payment. The good thing is mobile application and that everything we have at email. Only that I complain is thah payment review taking to long time. Thanks
It is ridiculous how long I have to wait to be able to use my money. Not only do ww pay insane fees, but the amount of time ww have to wait for you to review whether I can use my money or not. You should consider how many new services there are now. I have created a Zelle and Paypal accounts to stop using yours. And I would highly discourage other from using this service.
Fast transfers, linked to a mastercard, that you can use world wide. This company never let me down,and highly helped improoving my business.
Very good customer support as well.
Great and professional customer service 24/7. They resolved the issue very quickly. The agent was very kind.
This is a great service to use. I've been using Payoneer from 2013 and until now, it is still my favorite service!
I'm a freelance web developer, I need to send payment request to my clients,
And always do since 2014, but now they remove the options and not letting me know the reason.
I'm very much sad. I have no other options:(
Is there anyone can help?
Great
Very help full customer services
Finaly they solved my problem
Thanks elder, thanks jenine
Thank you all
Each representative I've spoken to have been courteous, they took control of my issue and resolved it expeditiously
El servicio es muy bueno, lo utilizo hace 4 años. Nada más he tenido problemas cuando no me llegan las tarjetas solicitadas, deberían tener otra opción mas económica que DHL y no tan básica como el correo ordinario.
Everything works in a good organized manner. It is simple and not buraucratic. It is practical and easy to maneuve.
They are really helpful minded. I love payoneer from my heart.
They are really helpful minded. I love payoneer from my heart
Durch den Kundendienst war es einfach die neue Karte zu bestellen. Danke.
Was auch mal interessant wäre Kundendienst in deutsch.
Awesome service always on time and the best rates in the business, whenever I have needed them their service has been top notch
Ordered a card in GBP and my funds in US so the card was useless please provide better info to customers while chosing the currency and at the end lost 58 $
Making it hard for those in need to get paid has to be of concern to Payoneer. It must be worth considering how can payers in business help Payoneer unblock those making it hard, if that is the case!
I had mail almost 4.5 times and then i called to telephone but still i have not get my issue solved.
The operator was very polite and genuinely concerned in solving my problem. She didn't hang until I have cleared all my doubts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bessy
We are sincerely sorry to hear about your experience and we thank you for providing your feedback. We try to keep our fees relatively low and due to regulations that we must comply by, payments must be stopped for manual review to ensure that all payments are within our terms and conditions. Our goal is to process and approve payments as soon as possible but we cannot skip this mendatory steps.
If you have any question you can contact our support via email, chat, phone or via our social media platforms by sending a private message on Facebook or Twitter for a quicker assistance.
Sincerely
The Payoneer Team