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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I really liked it. It was flawless. The service was good. She was very polite and she handled it in an amazing way.
Payoneer is a good paying and currency receiveing system but in my case I face problems with online payment and even with getting my cash from ATM. I hope now custom servise will fix it and it will be first and last problem that one can face with you system.
Payoneer payment service is better than any other payment service in the world. Their communication service also very high. I like it very much. Thanks.
The operator was clear in speach and dealt with me on a timely manner n offered to help again if her first suggestion didn't work. So I'd say that's great customer service.
The support agent was really polite and informative. Hope she will be able to help me resolve my issue as promised.
I only waited 2 minutes for customer service to answer my call. They solved my problem quickly too. Would recommend their service.
Outstanding experience. The customer services representative was a wow. I think calling is better than chatting. You guys are doing a great job
I have been using Payoneer for over 2 years now and I recommend it a lot to use to handle your online transactions.
I love their service simple and easy and when you call the customer service they are friendly and supportive
Thank you
I have called the your call center in three occasions but queries were both successful and got remarkable answers in no time. Thanks Paynoor you are excellent
I called to reorder my card because I the online platform wasn't working. Michael helped me right away. Please maintain the excellent customer service. No delay. Thank you.
It is sad that this happens right before the holidays. But thw rep I spoke with was good and assured me that it should be good within 48 hours. Hopefully this gets well taken care off as soon as possible
Just starting out with payoneer so i will stay neutral for now. Not to many shipping offers and Fees seem a bit discouraging but they say you get what you pay for so lets see if the service is worth it...
It was a good call, prompt in answering, friendly and very informative. They listen to what my issues were and sought to provide answers. I was satisfied with the call overall and would recommend anyone to call.
Customer Service was Great! Representative was very efficient and Polite. I have been a Payoneer customer for over 3 years and so far i have had a wonderful experience! Would definitely recommend service to friends and colleagues.
Great support on behalf of customer relations personnel. They solved the problems i had and were very efficient.
Always thorough and very professional! They answer promptly to all issues and are easy to get ahold of. Not a robot but a real person! :)
They are helpful and fully understand.
They helped me with the bank account.
They are kindly, helpful and help me alot
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members