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Payoneer

Overview

Payoneer has a rating of 4.4 stars from 9,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
445
value
395
shipping
268
returns
260
quality
383
This company responds to reviews on average within 5 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
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Pakistan
1 review
0 helpful votes
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Good work
February 3, 2025

Values customers and take up complains seriously.which is good

Date of experience: January 24, 2025
Pakistan
1 review
0 helpful votes
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Payoneer Profile Verification Support
November 25, 2024

It was a good experience all. Payoneer team took their time but resolved the issue eventually.

Date of experience: November 15, 2024
TW
1 review
0 helpful votes
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Perfect
October 18, 2024

We encountered a problem and made several customer service calls, but we were always able to get a solution. I am satisfied with your customer service.

Date of experience: October 8, 2024
Argentina
1 review
0 helpful votes
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Excelente
February 10, 2025

Me atendieron muy rápido y eficiente
Fueron cordiales y atentos y solucionaron mi problema

Date of experience: January 31, 2025
Egypt
1 review
0 helpful votes
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I have a problem after withdrawing $880 to my bank account from 9/24 and when requesting confirmation of the transfer because it did not arrive until 10/10/2024
My account is closed to request data clarifying the transfer dates and after sending it, the account is closed completely
And support is closed
And when I write to Ali mail, an automatic message is replied and the inquiry or transfer location is not answered
When talking over the phone, as soon as I put the account ID, the connection is also closed
And the last employee who spoke to me before closing the live chat also mentioned that within 48 hours the matter will be resolved and so far more than 10 days without any benefit from them
The worst bank I have dealt with and I do not recommend dealing with them at all and I will file a lawsuit against them if the matter is not resolved
Because I presented the matter to be resolved if there was a problem in executing a transfer to my bank account, PayPal is transferred and the solution is not resolved through them at all

Date of experience: October 19, 2024
Florida
1 review
0 helpful votes
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5 star!
November 24, 2024

Top notch service. I have nothing to complain about so far.

Date of experience: November 14, 2024
Mexico
1 review
0 helpful votes
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Loyable and top caring
October 25, 2024

Nash was carefull, patience and willing to help, answering my questions and finding solutions to resolve my issues with noticeble knowledge and expertise. Thank u,

Date of experience: October 15, 2024
South Africa
1 review
0 helpful votes
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Support SUCKS!
December 2, 2024

If you rely on emails, change it to calling them because your emails are worthless (take it from someone who has seen it all). A real-time call is how your issues would be fixed, anything else is worthless and you wont get anything but anger.

Date of experience: November 22, 2024
Argentina
1 review
0 helpful votes
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Muy amable atención
February 10, 2025

Abraham, me asesoró con paciencia e inclusive contestó un mail posterior.

Date of experience: January 30, 2025
Pakistan
1 review
0 helpful votes
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Best
January 4, 2025

I did a mistake which cased a bit problem for me.
But customer service member solved my issue promptly and professionally

Date of experience: December 25, 2024
India
1 review
0 helpful votes
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Customer care
October 18, 2024

It's always very tough to find customer care contact page or number Or anything else to contact with an customer care associate.
Request you to set customer care numbers on top

Date of experience: October 8, 2024
Montenegro
1 review
0 helpful votes
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Card reactivation
February 1, 2025

The card problem was resolved very quickly, in a couple of minutes. Everything now working fine

Date of experience: January 22, 2025
Canada
1 review
0 helpful votes
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Great customer service
January 5, 2025

Payoneer customers service has been great and will go above and beyond to resolve any issue you have.

Date of experience: December 26, 2024
Egypt
1 review
0 helpful votes
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Horrible level of service
September 26, 2024

Their front line customer support cannot help to save their lives, whether it's a system access issue or training Idk but they just cannot give answers, you have to be in touch with a manager to be able to get straight answers.
And their delays are exponential.

Date of experience: September 16, 2024
Washington
1 review
0 helpful votes
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Review
January 31, 2025

Lovely service kind patient understanding thorough

Date of experience: January 21, 2025
Nigeria
1 review
0 helpful votes
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Never knew it's one of the best foreign banking apps
September 19, 2024

For a newbie you might find it hard to access somethings on this banking platform, however I love the easy response and the consideration from the customer care services whenever someone comes up with a complaint.

Date of experience: September 9, 2024
Portugal
1 review
0 helpful votes
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Always at your service
January 13, 2025

One of the best and most agile instruments for managing your finances. Always helpful customer specialists.

Date of experience: January 3, 2025
Mexico
1 review
0 helpful votes
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Bueno pero burocrático
December 22, 2024

Es una buena herramienta, pero no es ágil y tiene muchas restricciones. Las reposiciones de tarjeta por robo o extravío son una pesadilla, toman demasiado tiempo y congelan tus fondos.

Date of experience: December 12, 2024
Michigan
1 review
0 helpful votes
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The Person That Got Me On Payoneer To Pay Him Needs To Be Investigated.He's Using 6different Names,Accounts,Business Names & I Need,My Money Refunded To Me!

Date of experience: January 3, 2025
Bangladesh
1 review
0 helpful votes
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Fast service
October 12, 2024

When i have open payoneer. I face a lot of problem but i call in support they solved it in 24H. That is very fast. Now i am able make transection. Just earn click and received very simple.

Date of experience: October 2, 2024