Payoneer has a rating of 4.4 stars from 9,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Emails for follow through upon account opening are lacking. Upgrade is needed.
Prompt solution. The customer service is great.
No words to say...
Es muy util para habitantes de paises bananeros (generalmente de latinoamerica), para poder cobrar y pagar en todo el mundo.
Payoneer cuenta con un excelente servicio al cliente. Sus asesores están muy bien capacitados y son muy amables y respetuosos.
Very satisfy.Great support and very quickly answers.
My experience with Payoneer is smooth and dependable love this app
Me robaron datos de mi tarjeta virtual entraron varios pagos que no hice me respondieron rápidamente y dieron de baja la tarjeta en cuestión
PAYONEER CANCELED MY PAYMENT 15 MARCH AND ASK ME TO REFUND YOUR FUND TO PAYPAL WITH IN 10 DAYS BUT AFTER 45 DAYS PAYONNER NOT REFUND ME WHEN I TRY TO CONTACT PAYONEER TEAM THEY GIVE WRONG TIME FRAME AND NOT SOLVE MY ISSUE
My verification took only few hours and it was approved the same day. Very safe this app to use and found a quick solution.
Things are easier with your service thank you! Customer service is also very quick to find a solution so thanks for that too
The customer service representative demonstrated professional knowledge and a friendly attitude, promptly providing effective solutions. Additionally, after the phone call was disconnected due to technical issues, the representative promptly called back the customer and continued to offer consultation services.
Muchas Gracias por su ayuda y asistencia inmediata sobre mi status de la cuenta y asistencia para activación de la misma. Shoutout to Deisy.
Excelente atención y manejo de la información, así como el interés de brindar la asistencia necesaria
Casi 3 días para sacar el dinero de mi cuenta. Demasiado el costó para el nivel de servicio y "rapidez ".
Muy básico a mala. Envíe un email hace 5 días y nadie ha respondido. Hoy llame por teléfono, y si tuve respuesta.
Brillante la atención me sirvió mucho la
Atención de la operadora. Me explicó paso a paso la solución.
Tuve priblemas con mi cuenta anterior y ellos lograron cerrarla para yo poder abrir una nueva, gracias
I have a good experience, because our dialogue is a little difficult, we are different languages speaker, I am active to express my ideas, and she is also giving patient feedback.
When my account number has approved, i have not my account number and my routine.
Please tell me why?
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.
Hey there.
Thank you for your feedback. We understand your frustration regarding the document verification and want to help you with it.
If you'd like, you can update your review to include your ticket number. If you don't have one, you can send us a message via paynr. Co/ask and you will get one.
Thank you for your comprehension & collaboration
Best Regards,
Payoneer Customer Care