Overview
Payoneer has a rating of 4.4 stars from 9,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
My issue was resolved professionally by your staff
The Payoneer customer team was very helpful and promptly resolved my issue within a second. Thank you so much
When we need to confirm store info on Etsy, Etsy asked us to add company tax number through Payonner, but they said, Etsy didn't ask them to make it. It is driving us crazy, it is a small issue, but no one come out and fix it.
The experience to contacting the payoneer support was great, as the person tried his best to solve the problem I have been through.
I don't have personal experiences, but I can tell you about Payoneer based on what I've learned. Payoneer is a financial services company that offers online money transfer and digital payment services. It's often used by freelancers, businesses, and online sellers to receive payments from international clients or platforms like Amazon, eBay, and Upwork.
I lost my card and was vey upset, apparently it had not been stolen since there were no purchases nor any attemps to use it, but as a security measure it was blocked. Had I found it within a week it would have been unblocked, but unfortunately, I did not find it. Customer Care also helped me order a new card. Both associates who helped me were very understanding and supportive. Thank you! =)
I'm not very good at English, but when I talk, I understand and solve the problem well. Thank you very much. But what I told you this is for phone calls. But the system goes into the website. The problem can't be solved. The system has been printed and looped. The ai system does not help. Summarise your company's customer service system. Call the best. Solve the customer's problem well. As for typing to solve the problem, I don't pass. You don't have to believe me, but you try to see the system by yourself to see what happened.
I like how the customer agent dealt with the problem i had.just had a hard hearing because of the signal but it was good.
I had some issues with my requested documents not being approved so i called the center and was given first hand instructions on what documents were required and correct format etc to upload
I was very apprecited and got the relevant approvals within a 24hr period
In my first attempt to receive a payment through Payoneer, I was asked to submit a large number of documents, which I promptly provided. It took them an unusually long time to approve, but eventually, it was completed, and I was able to receive my first payment.
However, the following month, they blocked my second payment, requesting a copy of my contract with the sender of the funds. My frustration lies in the fact that this requirement wasn't mentioned during the initial verification process. Why wasn't all the necessary documentation requested at once?
It feels like every month brings a new request for additional documents, creating unnecessary delays and complications in accessing my funds. While I fully understand and support the need for verification, the piecemeal approach to requesting documents is extremely frustrating and inefficient. I'm genuinely baffled by this lack of foresight.
La atención en Payoneer es excelente! Siempre atendiendo todo y solucionando.
Valoro que estén siempre mejorar la seguridad.
I had an issue trying to register with payoneer, my service operator identified the problem, figured out a customized solution and cleared the way for my journey to success. If it worked for me, you know the rest.
She assisted me with patience and understanding. My issue was resolved.
No sé cómo han hecho gastos con mi tarjeta.
Payoneer parece haberme solucionado el problema,me atendieron muy amablemente.
Espero todo termine de manera satisfactoria
All along i had received a good banking experience with Payoneer only until the closed my account without a solid reason this was after I had submitted all the required information. To date I don't know why my account was closed and I haven't been able to receive my salary since the account has been closed. WHAT AN unnecessary inconvenience
To improve accessibility to your support team, we recommend streamlining the process. For matters related to salary and payments, it's crucial that phone support is easy to reach without unnecessary barriers. Additionally, live chat should be accessible without requiring users to log in first, ensuring quick and efficient assistance for users. This approach enhances user experience and supports timely resolution of critical payment inquiries.
I had a good experience with my agent.
Hopefully my card will arrive sooner
I would recommend payoneer to all my friends with business
I'm using Payoneer from last 4 years and I'm very happy with it 😇
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members