Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
The service is courteous, patient and fast response
U helped me very much I really thank for u thank you so much
My experience has been good since I started using Payoneer in 2011. The payment does not delay. The issue of the master card is a fast process.
Payoneer are the best Online banking system and they have best customer service
Fair one they have not solved my issue I don't know why am requesting to fill this please my fund is still in pending kindly approve my account for transaction please am begging
The application process takes too long here in the Philippines. They said in their website it will only takes 3 business days TO REVIEW MY APPLICATION, but until now, there's no update yet. It's almost 2weeks that there's no update. How disappointed... I can't receive the payment of the client because of this VERY SLOW PROCESS OF PAYONEER.
I just wanted to renew my payoneer card and they started to ask me for official documents of id, address verification etc... I sent them millions of papers but still can't make them believe that i'm real. Maybe they just don't want people from some countries... I don't know what their problem is but my problem is their verification center. They obviously can't decide who is real or not. Anyways i'm fed up with them... Just want to warn other potential users to be ready for something like this...
I'm humayun ahsan, a professional web designer, and email with over 2 years of experience, have!
I'm always glad to share my methods with people willing to learn and apply new things in their business.
I am weak in English. I don't understand properly. She varies friendly. She has solved my issue.
I was a hardcore PayPal user and a few months ago I shifted to Payoneer and I had an amazing experience with Payoneer. Their charges are reasonable, receiving accounts are amazing facility provided by them and the exchange rate is better than PayPal. Sometimes they took time to approve your payment requests but overall it is an amazing platform.
One of the most platform online payment services so many help this site
I use Payoneer to pay my suppliers overseas.
In general, the website and the mobile app are very covenient, and the customer support is very good.
Nevertheless, I've found 2 main problems:
1. My customers are mostly local and can't pay me through Payoneer.
2. A self deposit from my own (private nor business) bank account is not allowed, so in order to finance payments my suppliers I need to use my credit card (and the commission is not low - 3%).
They made it easy for me to withdraw and access my funds with just a few clicks. Very fast! Thank you Payoneer.
It was amazing experience they verified me then give me full support and details
Payoneer is the easy way ever to receive and send money online, so fast withdraw to bank accounts, and get your payout money from Amazong, Paypal, Ebay and more...
But I'm still waiting for resolve my pending payments issue
Moved from PayPal to Payoneer and can now get my money transferred to my account immediately and was also have a debit card. Excellent service
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.