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PayoneerReviews 9,887

4.4

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


payoneer.com
Founded in 2005
+231
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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
448
value
398
shipping
270
returns
262
quality
385
This company responds to reviews on average within 2 days

Instant Feedback

1 review
Israel
1 review
0 helpful votes
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Professional
October 2, 2020

The service is courteous, patient and fast response

Date of experience: October 2, 2020
India
1 review
0 helpful votes
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Thank you so much
October 2, 2020

U helped me very much I really thank for u thank you so much

Date of experience: October 2, 2020
Kenya
1 review
0 helpful votes
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Experience with Payoneer
October 2, 2020

My experience has been good since I started using Payoneer in 2011. The payment does not delay. The issue of the master card is a fast process.

Date of experience: October 2, 2020
Nigeria
1 review
0 helpful votes
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Payoneer are the best
October 2, 2020

Payoneer are the best Online banking system and they have best customer service

Date of experience: October 2, 2020
Nigeria
1 review
0 helpful votes
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Still working on my payooner account
October 2, 2020

Fair one they have not solved my issue I don't know why am requesting to fill this please my fund is still in pending kindly approve my account for transaction please am begging

Date of experience: October 2, 2020
Philippines
1 review
0 helpful votes
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The application process takes too long here in the Philippines. They said in their website it will only takes 3 business days TO REVIEW MY APPLICATION, but until now, there's no update yet. It's almost 2weeks that there's no update. How disappointed... I can't receive the payment of the client because of this VERY SLOW PROCESS OF PAYONEER.

Date of experience: October 1, 2020
Thailand
2 reviews
13 helpful votes
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I just wanted to renew my payoneer card and they started to ask me for official documents of id, address verification etc... I sent them millions of papers but still can't make them believe that i'm real. Maybe they just don't want people from some countries... I don't know what their problem is but my problem is their verification center. They obviously can't decide who is real or not. Anyways i'm fed up with them... Just want to warn other potential users to be ready for something like this...

Date of experience: October 1, 2020
Bangladesh
1 review
0 helpful votes
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I'm humayun ahsan, a professional web designer, and email with over 2 years of experience, have!
I'm always glad to share my methods with people willing to learn and apply new things in their business.

Date of experience: October 1, 2020
GB
1 review
0 helpful votes
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Good support
October 1, 2020

I am weak in English. I don't understand properly. She varies friendly. She has solved my issue.

Date of experience: October 1, 2020
India
1 review
0 helpful votes
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Payoneer is Better than PayPal
October 1, 2020

I was a hardcore PayPal user and a few months ago I shifted to Payoneer and I had an amazing experience with Payoneer. Their charges are reasonable, receiving accounts are amazing facility provided by them and the exchange rate is better than PayPal. Sometimes they took time to approve your payment requests but overall it is an amazing platform.

Date of experience: October 1, 2020
Belize
1 review
0 helpful votes
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Excellent
October 1, 2020

Payoneer is on the money. I have been using Payoneer for well over two years so far so good.

Date of experience: October 1, 2020
GB
1 review
0 helpful votes
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Nice work
October 1, 2020

First, call to them which was answered correctly and I was able to understand the problem.

Date of experience: October 1, 2020
Bangladesh
1 review
0 helpful votes
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SEO professional, Digital marketing Expert
October 1, 2020

One of the most platform online payment services so many help this site

Date of experience: October 1, 2020
Israel
1 review
1 helpful vote
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My first experience with Payoneer
October 1, 2020

I use Payoneer to pay my suppliers overseas.
In general, the website and the mobile app are very covenient, and the customer support is very good.
Nevertheless, I've found 2 main problems:
1. My customers are mostly local and can't pay me through Payoneer.
2. A self deposit from my own (private nor business) bank account is not allowed, so in order to finance payments my suppliers I need to use my credit card (and the commission is not low - 3%).

Date of experience: October 1, 2020
New Jersey
1 review
0 helpful votes
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Love them. Very professional and easy to use.
October 1, 2020

They made it easy for me to withdraw and access my funds with just a few clicks. Very fast! Thank you Payoneer.

Date of experience: October 1, 2020
Pakistan
1 review
0 helpful votes
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Excellent
October 1, 2020

It was amazing experience they verified me then give me full support and details

Date of experience: October 1, 2020
New York
1 review
0 helpful votes
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Easy Way to Transfer & Receive money online!
October 1, 2020

Payoneer is the easy way ever to receive and send money online, so fast withdraw to bank accounts, and get your payout money from Amazong, Paypal, Ebay and more...

Date of experience: October 1, 2020
Hong Kong
1 review
0 helpful votes
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I can receive money from all over the world, its good for my business, thank you.

Date of experience: October 1, 2020
Germany
1 review
0 helpful votes
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But I'm still waiting for resolve my pending payments issue

Date of experience: October 1, 2020
Jamaica
1 review
0 helpful votes
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Easier to get your money than paypal
October 1, 2020

Moved from PayPal to Payoneer and can now get my money transferred to my account immediately and was also have a debit card. Excellent service

Date of experience: October 1, 2020