From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I prefer using Payoneer. It is very good. I very prefer. Thanks for your service
I have got an address verification issue, that's why I submitted my proper documents and contact with Payoneer call center. They give us amazing support! Thanks to Payoneer support team.
I was talking about my address verificatio, she told send my id need to 2/3 business day for ap
This is a big problem of payoneer kindly resolve this issue.
The overall experience was 10/10. It takes a little time but I'm fully satisfied with the service.
Great customer service. Agent was courteous and helpful. Issue was resolved.
Kind and fast problem solved. Nice talking with you.
Though it was my first time call to payoneer. Janine Helped my and i'm very satisfied. Thank you.
Payoneer should give status each day regarding the upcoming payment, and should inform the receiver if additional information is required from the payer so that one of them is aware of the situation.
The representative took my request and made sure she addressed them in a calm, welcoming, and professional manner. This is really excellent customer service.
A good representative clarifies your questions and concerns and provides quick and tailor measured responses that assure and ensure customer satisfaction.
PAYONEER IS A BEST PLACE TO CARRIED OUT TRANSACTION THEY HAVE THE BEST CUSTOMER SERVICE IN THE WORLD, I LOVE THIER SERVICE SO MUCH AND I AM SATISFY WITH IT.
I had a problem with filling in the form after U. K. leaving Europe, I contacted the international number and was sorted in seconds
Good always at the seller rescued nice experience with you
I called to payoneer for another bank account for gloobal payments service of USA. Castromar care told me its possible but need some time and they will inform me when its will be done. In calling time i disconnected from call then from castromer care call back to me. I am very happy for call back. I never seen this kind of help. I think they are so helpfull.
Payoneer offers a good payment solution service that I will recommend to freelancers... if they reduce the withdrawal cost would give them a five star
The service is courteous, patient and fast response
U helped me very much I really thank for u thank you so much
My experience has been good since I started using Payoneer in 2011. The payment does not delay. The issue of the master card is a fast process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members