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PayoneerReviews 9,887

4.4

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


payoneer.com
Founded in 2005
+231
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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
448
value
398
shipping
270
returns
262
quality
385
This company responds to reviews on average within 2 days

Instant Feedback

1 review
Texas
1 review
0 helpful votes
Follow Shatika L.
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My experience this morning was nothing short of great. I appreciate everybody for their help and guidance because I was having multiple issues with trying to get a new card and change my phone number.

Date of experience: June 3, 2025
China
1 review
0 helpful votes
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贵司的员工很友好的配合。
June 12, 2025

我需要修正PAYONEER账号的名称和地址,然后需要英磅和欧元账户的对账单,用于亚马逊账号审核。经历了2次电话和邮件,贵司的客服人员都非常有耐心的为我解答,直至解决问题,答应我半个小时内给回复邮件。非常感谢!非常感谢!

Date of experience: June 3, 2025
TW
1 review
0 helpful votes
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Quick response service
June 12, 2025

Help delete the wrong information and the documents that need to be supplemented can be fully expressed so that customers know clearly

Date of experience: June 3, 2025
Nicaragua
1 review
0 helpful votes
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Atención buena pero muy costoso los cargo
June 12, 2025

Siempre me cobran un monto exagerado por un servicio que debería de ser waived de parte de ustedes a un cliente

Date of experience: June 2, 2025
Pakistan
1 review
0 helpful votes
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Two-Step Verification Code Issue
June 11, 2025

Recently, I am unable to receive OTP codes neither by sms nor by voice call. I just contacted Payoneer helpline number and after providing my account information I'm able to enable two-step verification again and this time I changed my phone number to another one.

Date of experience: June 1, 2025
Florida
1 review
0 helpful votes
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Good great
June 10, 2025

Great good great awesome amazing excellent exceptional wonderful beautiful wonderful truly gem genuine genius

Date of experience: May 31, 2025
Pakistan
1 review
0 helpful votes
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Related to CSR AGents
June 9, 2025

They do the great job and guide customers. I really appreciate their efforts but they have to access for guide the customer related to exact issue.

Date of experience: May 30, 2025
Pakistan
1 review
0 helpful votes
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Most excellent
June 9, 2025

This is a perfect and highly efficient service system. It benefits people a lot. No matter where you are, you can easily transfer money to your family. The fees are also low. I support this service

Date of experience: May 30, 2025
Guatemala
1 review
0 helpful votes
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Thank you Payoneer
June 9, 2025

Thank you Payoneer for making my life easier, you have helped me grow so thank you so much, keep going with the smart work and great attitude, also your security is really good

Date of experience: May 30, 2025
Spain
1 review
0 helpful votes
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Solución a un problema
June 8, 2025

La experiencia es muy buena solo tienen que mejorar un poco la app e inicio de sección el resto ecxelente

Date of experience: May 30, 2025
Philippines
1 review
0 helpful votes
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Excellent Service
June 8, 2025

Agent gave me the correct information on my query. She is very knowledgeable. She sounded very professional over the phone

Date of experience: May 30, 2025
Argentina
1 review
0 helpful votes
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Siempre me anduvo dentro y afuera de mi pais. La use en japon, USA y europa...

Date of experience: May 29, 2025
Pakistan
1 review
0 helpful votes
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Payment experience
June 8, 2025

Payoneer provide the best services and I really appreciate their effort. I provide web development and IT services for take all the payment through payoneer. I really like their services.

Date of experience: May 29, 2025
Egypt
1 review
0 helpful votes
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Overall great experience
June 8, 2025

Things are simple, easy, quick, and you can ACTUALLY call customer support and get help, big bonus compared to other providers

Date of experience: May 29, 2025
Nicaragua
1 review
0 helpful votes
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I have a great time with the lady on the phone, but, i think You should allow costumers pay for the card once we get it not after.

Date of experience: May 29, 2025
Bangladesh
1 review
0 helpful votes
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Much satisfied
June 7, 2025

I love payoneer and it's so much helpful for any issues or any need. So anyone can use payonner easily and it's a best platform for world wide transition.

Date of experience: May 28, 2025
TW
1 review
0 helpful votes
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這兩日我不慎將我的銀行號碼設定錯誤,其實在使用人工智慧聯絡上不太順利無法針對問題尋求幫助,但幸好有客服專線,因有客服電話可以聯絡,我很快的聯絡上客服人員,她立刻教我如何更改,我也順利更改重新申請,謝謝

Date of experience: May 28, 2025
Virginia
1 review
0 helpful votes
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Wolverine Matthew
June 6, 2025

They helped me with everything that I need. No joke. Great people, great customer service. Very knowledgeable and skilled people.

Date of experience: May 27, 2025
South Africa
1 review
0 helpful votes
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Finally, great service.
June 6, 2025

After struggling with the Bot on Payoneer ( too confusing) I decided to phone directly and Nass was excellent and sorted my issue under five minutes.

Date of experience: May 27, 2025
DO
1 review
0 helpful votes
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De lo mejor
June 5, 2025

Me ayuda a poder recibir mi dinerito de mi trabajo como freelancer, sólo desearía que las tarifas fueran más consideradas y que llegara el mismo día la transferencia a mi cuenta bancaria, pero todo lo demás bien.

Date of experience: May 26, 2025