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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I bought some clothes for my baby and all was cotton and how it described on the picture. They came early than I expected. I wear it to him every day and they look like new.
Très satisfait, superbe, je suis très contents merci pour tout pat pat je vous recommande est très jolie
Thank you I'm satisfied about the site. I'm waiting for the clothes. I'm happy that I use this site
Special thanks to RONIE! Excellent support in processing my return request. And refund came surprisingly faster than anywhere. Few days only!
I bought a Patpat item which size didn't fit well. I send an email to the customer service which promptly replies to me and resolved the issue very quickly.
Good quality clothes.
Me encantó su forma de entrega y el servicio de atención a clientes muy bueno y atentos
Agradezco a CASSEYLENE por toda la ayuda proporcionada
La merce corrisponde alle foto riportate sul app.
Ribadisco un ottimo rapporto qualità prezzo.
Ottime le descrizioni per ogni articolo con tutte le misure che servono per non effettuare errori sulla taglia.
Veramente soddisfatta...
Customer service was great communicating by email with Genalie. The shirts i got to match my boys were too long to wear with shorts. I got my refund no problem.
Best quality of clothes with the affordable price. Customer service is good. I love all the clothes what I ordered.
Bought outfits for my daughter and me, super cute! Customer service is excellent Casseylene was amazing, thank you!
My order ended up getting lost in customs, so a simple email to the customer service team was all that I needed. They are in the process of getting me a full refund and even returned my wallet credits. I am very thankful for the great customer service and I look forward to ordering more and hopefully getting to wear it. They styles are so cute and very affordable.
Ottimo rapporto qualità prezzo. Ringrazio Jasper perché è stato subito pronto ad aiutarmi per trovare una soluzione al mio reso. Assistenza clienti disponibile
It is the best site for buying children's clothes and also the customer service is great and the response is quick
Really reasonable costs, great service and communication from the customer service team too! Lovely products and good quality! Very happy.
I received an order that I am delighted. I am really recommending it to all my friends with babies, since my request was clothes for my son. The quality is quite good, I have already washed some garments and everything is super good. Nice and inexpensive clothes. I'm going to place another order this week
I often order from Pat Pat clothes but also stuff for home. I always received them in a good condition and time frame.
Recently I had to contact their customer support, as one small article was missing. I was nicely surprised about their professionalism, they replied very fast in a friendly polite manner. I got a voucher for my next purchase. Happy with that.
I'm so happy from my items and the quality is very good
And delivery is so fast arrived on the time
I have ordered from PatPat many times and was happy with the purchase every single time. Once there was a slight problem with one of the items, and Reyna from customer service helped me right away and refunded me for that item. I enjoy purchasing from PatPat and will do so again :)
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.