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PatPatReviews 6,266

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Georgia
1 review
0 helpful votes
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Problem solved
May 14, 2019

I initially had a problem with my first order. I was getting a little frustrated about it then once order arrived had some more issues. Then my customer service representative Hazel B. Stepped in solved the problem and came up with an solution! Thank you Hazel!

Date of experience: May 14, 2019
New Jersey
1 review
0 helpful votes
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Sizes do not run true to US -- but I have found them to run consistent with the sizing charts offered on the website. Allow ample time for shipping. Clothing is not top quality, but I'm getting great prices on children's clothing intended to last just a season! I have found the exchange policy to be generous.

Date of experience: May 14, 2019
Miranda K.
Georgia
1 review
0 helpful votes
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Thank you PatPat
May 14, 2019

I had some issues with the items I ordered. The sizes did not work. The customer service was fast and very helpful. They gave me a credit for the full amount. I also ordered a mommy and me set. It was perfect and we got so many compliments on the outfits!

Date of experience: May 14, 2019
Australia
1 review
0 helpful votes
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Excellent service
May 14, 2019

Great quality order from patpat. Very efficient delivery. Thoroughly impressed and will shop here again

Date of experience: May 14, 2019
Slovenia
1 review
0 helpful votes
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I have ordered 5 items, 3 of them didn`t fit, wanted to ship them back, they adviced to keep them and they will give me credit on my acount in the same amount the non suitable items. Delivery came in a bit more than 2 weeks to Slovenia - decent. Response from customer service came in 2-3 days, kind assistent.

Date of experience: May 14, 2019
NL
1 review
0 helpful votes
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Love the products orderes. U fortunately the dresses and shirts fall short and are bot a perfect fit for tall ladies

Return policy is rather difficult, but patpat employees are very willing to help.

Date of experience: May 13, 2019
Virginia
1 review
0 helpful votes
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The fit of our suits were perfect, I ordered a woman's swim suit and two children's swim suits. Price was VERY affordable and the girls looked great.

Date of experience: May 13, 2019
Tennessee
2 reviews
0 helpful votes
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Great Experience!
May 13, 2019

Great quality products and GREAT company to work with. I needed to exchange two of my three items ordered for a different size and they were great quick, open and easy to work with for my return/exchange!

Date of experience: May 13, 2019
Illinois
1 review
1 helpful vote
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Great customer service, I'll be honest, I wasn't sure what to expect, but Rolando got back to me quickly and this whole process thus far has been effortless. Thank you!

Date of experience: May 13, 2019
Spain
1 review
0 helpful votes
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I received the incomplete order, and I had and excellent response from Patpat. They have solved the problem in record time.

Date of experience: May 13, 2019
Spain
1 review
0 helpful votes
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Buena experiencia
May 12, 2019

Buena experiencia, los artículos estaban bien y llegó todo correcto solo tuve un problema con un artículo por el tamaño y me lo cambiaron sin problema. Todo muy bien incluido el cambio de artículos

Date of experience: May 12, 2019
Pennsylvania
1 review
0 helpful votes
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Good
May 12, 2019

This is the second time I have ordered from PatPat. I Love the clothes. They have good prices and good quality clothing

Date of experience: May 12, 2019
Arizona
1 review
0 helpful votes
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Easily able to get new sizes shipped to me for mommy and me dresses. It was a quick email, and a couple photos, and the customer service rep helped me out quickly.

Date of experience: May 12, 2019
New York
2 reviews
0 helpful votes
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PatPat is the real deal! Great clothing, great customer service, shopping is a breeze. Highly recommend PatPat.

Date of experience: May 11, 2019
AE
1 review
0 helpful votes
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Mark
May 11, 2019

Good, but is taking more time to deliver
Just when I received I can tell you more about this
Thank you for sharing

Date of experience: May 11, 2019
Georgia
2 reviews
0 helpful votes
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I love this site
May 11, 2019

They have the cutest mommy and me outfits and I love their customer service :) I will be a repeat customer!

Date of experience: May 11, 2019
France
1 review
0 helpful votes
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I contacted customer service who answered me very quickly.
They solved my problem.
My interlocutors were kind and accommodating, I thank them for the quality of their after-sales service.
I recommend this site, the quality of the swimsuits is interesting but beware of the sizes

Date of experience: May 11, 2019
California
1 review
0 helpful votes
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Had an issue at checkout with a promo code. Customer service acted fast to have it corrected. Will recommend to friends

Date of experience: May 10, 2019
Colorado
1 review
0 helpful votes
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I loved the swimsuit I got from Pitpat but it took quite awhile to arrive and by the time it got here I had changed sizes. (I'm pregnant). The customer service was very responsive and helped me find a great solution. I will order from them again!

Date of experience: May 10, 2019
Canada
1 review
0 helpful votes
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Site pas cher, avec plein de choses pour mamans et enfants. La qualité n'est pas extraordinaire, mais c'est parfait pour le prix!
Le service client est vraiment super! Rapide, sympa et arrangeant. Je recommande pour les petits budgets :)

Date of experience: May 10, 2019

From the business

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patpat.com
Mountain View, CA, United States
+3377