On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
I've been using patpat kids for my 2 years old daughter. They have cute affordable outfits for toddlers and I love it.
I really like the papat. I love all the designs and comfortable material of cloths. The stuff of cloths, socks, bibs and shoes are very comfortable and durable as well. I wish to buy every single outfit but unfortunately I cant as my baby is growing fast Masha Allah and also look for my husband's wallet. But he also never refuse whenever I ask to buy from PatPat.
Good luck and keep up the good job.
Best,
Farah Maaz
I loved all the items I received from Patpat. They have great prices and large variety to choose from. The clothes were great quality and fit great as well. I will definitely be ordering again.
I'm very happy about the ordered clothes, they are very cute, of a good quality. One of the clothes didn't fit, so I had to contact the service: quick answer and easy problemsolving! Recommended!
Excellent webSite. I would recommend it.
Customer service is also good, they can be contacted at the first problem and most importantly they are responsive and find the Solution.
Great quality of clothes and customer service. Overall fit as expected, returns on large order were forgiven and refund still processed.
We LOVE all Patpat clothes we have purchased so far and will continue to purchase many more! They are all so cute!
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I ordered 13 items from Patpat, and I have received 2 items with wrong size than what I ordered, I wrote an email to customer service, they were kind, quick response and very professional, They gave me a quick solution and I refund my money and they let me keep the products with wrong sizes as gift. As for the rest of products made of very good material and with good fit.
I recommend dealing with Patpat.
Muy rápidos a la hora de resolver mis dudas, una maravilla de sitio tienen cosas preciosas y de buena calidad ya hice 3 pedidos y encantada
Excellent after sales customer service. Value for money for all purchases made. Will definitely buy again from patpat
Quality products. I would highly recommend the baby items. The fabrics are very soft and durable for little ones.
Love this app! Also love the customer service! I ordered my things and forgot to change address, immediately I was worried. Patpat team were able to help me right away. Thanks team!
I always feel satisfied with the wide range of products and reasonable price and quality of the items too. I Want to share my recent experience, actually it was an issue with my recent order and RHEA B help me out to resolve the issue. They are really nice and helpful.
The website is legit with affordable prices, i have had a good experience so far shopping with Pat pat. I bought all my new borns clothes from this app and the material is really good
Evreytim my experience is good. Best quality clothes and kitchen products are so good. My on love his clothing. Wanted to upload more pictures but hard to select one photo each time.
Best prices! Best deals! And even though it takes longer to receive in the mail, everything is individually packaged and the quality is amazing. I'm obsessed with them!
Satisfied... I love their dresses.and delivery is on time.if you want to cancel they are ready to refund. I am thankful to them.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.