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PassYourTest

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Louisiana
1 review
0 helpful votes
Follow Jessica A.
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I would consider myself a light-to-moderate partaker of THC products, particularly since only Delta-8/9/10 products are legal in my state. I did partake of the "real thing" while visiting CA the week before my test, though, so I went for the "extreme exposure" emergency "fail safe" kit that allegedly produces a negative test on the same day. Today is Monday. I haven't had a lick of THC (the only "drug" I use) since Thursday. I've drunk a fair amount of water and cranberry juice since then, and this morning I followed the instructions exactly, including the "cleansing shot," the 16 (!) pills taken four at a time 10 minutes apart, and the roughly 50 ounces of water required. Approximately three hours after completing the "fail safe" regimen, I failed my home test and then proceeded to fail the pre-employment drug test all of this was for (by testing positive for THC). I don't know what this means for the job, but I do know I should have known better than to believe in this "miracle rescue" product. I'm an older (46), overweight woman with $#*!ty metabolism, so someone else might have a better result, but I feel like I wasted nearly $100 and had a miserable morning for nothing.

Date of experience: April 21, 2025
Wisconsin
1 review
2 helpful votes
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Failed
January 9, 2025

I ordered the fail-safe 1 day detox and it failed, I followed the instructions like it said.
I took 4 test after that and failed every one of them. This product is a rip-off.

Date of experience: December 30, 2024
Virginia
1 review
4 helpful votes
Follow Chris O.
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Ordered 10 day kit for over night delivery. Didn't get the package, and received an unsolicited email that my order was delayed. When I asked that they refund my overnight shipping they said, "No, it's not our fault." I canceled the order but time was of the essence so I immediately placed an order with another company. Later, I saw two emails within less than an hour of each other. The first one said, "Our mistake, looks like your order will be delivered but for us to get paid, you have to order again bc we issued you a refund." Very soon after was an email saying, "Good news, we undid your refund." Problem is, I had already ordered from another company! When I said this, the customer service person said I didn't place a separate order, and accused me of trying to steal product from them. Even after I sent them an email confirmation of the other product I ordered, the customer service person insisted I was trying to scam them. Keep in mind, they are the ones that contacted me about this first! The person said I didn't respond to their email (in 45 mins mind you) so I could get free product. When I finally said I don't want your product, I'll return it, they sent me standard return instructions which of course don't refund the $68 I paid for shipping and also charge a restocking fee. The other product i ordered handles returns the same way so now im stuck with product I dont need and best case, can return minus about $80. All of this was because of them. All I wanted was my product delivered on time and they acted like I was a criminal. Absolutely terrible. Don't ever buy from these guys. Might even be a scam. I'm not sure.

Date of experience: January 2, 2025
Michigan
1 review
3 helpful votes
Follow Tracy L.
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Absolutely horrible company to work with. Just read the reviews! I had to give 1 star to complete review, but would give them -0- based on my interaction with them as well as the product. Customer service agent was unbelievably rude, and insulting so much so that I am taking my time to write a review on them. I can't believe they have people working for them that are this terrible to their customers. I purchased the "Fail Safe" kit and I received what appeared to be 2 separate products with no instructions in the box. I preceded to follow the instructions exactly as described on the box of 1 of the products and it did not work. I sent an email 10 days after I received it (within the 30 day time frame) which it states on the website that you can request a refund. The customer service agent was so rude & insulting. Told me that I must not know how to read directions, and I quote, "The failsafe kit as advertised is a combination product. It is two product that can be used individually or combined into a single use product for maximum potency. Ignore the box instructions. The box instructions are for individual product use". Ignore the box instructions? I'm sorry, why would a product be shipped to someone without the correct instructions? I did in fact follow the instructions for 1 of the products, and it did NOT work. That alone as well as being within the 30 days should be enough for a refund, but this customer service agent, was so difficult and fought me over 6 or 7 emails refusing to put me in touch with a supervisor and continued to be insulting and rude in their responses. Another email from this person, "The website says "It's important you do your part to reach your personal cleansing goals by closely following the product directions and detox guide included with each order. If you used our product properly…"Apparently you didn't read that part either"

It is really unbelievable that they are representing this company and responding in this way. I have never experienced this kind of customer service ever...just awful. Please beware of this company and product. They only have 2 positive reviews on their website which is also a red flag. I am so mad at myself for buying this product.

Date of experience: December 17, 2024
Florida
1 review
4 helpful votes
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I feel ripped off
October 31, 2024

I purchased the five day Nutra cleanse product and it did not work.
I followed the instructions as stated. On the sixth day, October 14th, I used the first THC test provided. It showed I was still positive. A week later, on October 21st, I tested positive using the second test provided.I have not used any THC since October 1st, and was not a heavy user. Next week I will begin a new job, not sure if they will test me. I should have tried another product. I feel ripped off and want others to know about my experience.

Think this product should be taken off the market.

Date of experience: October 21, 2024
New York
1 review
3 helpful votes
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Falsely advertised shipping
September 3, 2024

So this company is trash, they completely lied about their shipping policy and also they want to charge you a restock fee.
I ordered on Thursday with 3 day select to have my product in time and the shipping info I received shows it arriving 3 days after my test. Even thoough their site claims all orders before 6pm are shipped that same day which is not true. They claim 3 day select on Thursday orders come the following Tuesday yet my order is scheduled for the following friday.

Date of experience: August 24, 2024
Steve F. PassYourTest Rep
6 months ago

This is a false review. Conversation with this customer was as follows. Customer email and first name removed to maintain privacy.

From: Rahshek d
Sent: Saturday, August 24,2024 3:17 PM
To: refunds@passyourtest.com
Subject: LATE DELIVERY

I would like to process a full refund as you have falsely stated delivery times on your website and I won't receive my product in time for my test.

Your website claims that if ordered on a Thursday it would be delivered on a Tuesday with 3 day select and yet my order is schedule to arrive the 29th which is not Tuesday therefore I paid for 3 day shipping for absolutely nothing.

Your website also claims same day shipping if ordered by 6pm which is not the case as well.

I am highly upset and want a refund and will be leavin reviews on BBB and your website to warn future customers as this is horrible business.

On Sun, Aug 25,2024, 7:15 PM wrote:
We should cancel and intercept your order after all of your accusations and threats.

Your order is scheduled for delivery on the 26th. I don’t know where you got the idea of the 29th or that we falsely stated anything.

See attached. Your order is on schedule

Thank you.

PYT REP
PASSYOURTEST.COM

From: Rahshek d
Sent: Sunday, August 25,2024 9:37 PM
To: refunds@passyourtest.com
Subject: Re: LATE DELIVERY

I apologize you are correct, the email I have is from a different company

On Mon, Aug 26,2024, 10:35 AM wrote:
Are you going to remove this from sitejabber?

Rahshek d.
Falsely advertised shipping on mobile
So this company is trash, they completely lied about their shipping policy and also they want to charge you a restock fee.
I ordered on Thursday with 3 day select to have my product in time and the shipping info I received shows it arriving 3 days after my test. Even thoough their site claims all orders before 6pm are shipped that same day which is not true. They claim 3 day select on Thursday orders come the following Tuesday yet my order is scheduled for the following friday.
Products used:
Nutracleanse shot same day detox

Thank you.

PYT REP
PASSYOURTEST.COM

Obviously he did not remove this false review.

Florida
1 review
1 helpful vote
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DON'T PURCHASE
August 24, 2024

This site is a total scam! You should read the refund and contact emails this company sent me. None of their products work! I followed instructions exactly and they said I must have done it wrong. I'll post the full email thread if I can. DON'T BUY FROM THEM!

Date of experience: August 14, 2024
Steve F. PassYourTest Rep
6 months ago

It is not a scam. Our products are effective and money back guaranteed when the instructions are followed. This customer did not follow the instructions. In this review claims to have followed instructions but in our email communications with her she stated

> From: sarah f
> Sent: Wednesday, August 14,2024 5:49 PM
> To: refunds@passyourtest.com
> Subject: Re: Order 345299
>
> I finished yesterday. I only eat cucumbers and drink water, always not just for the cleanse.

And

-----Original Message-----
From: sarah f
Sent: Wednesday, August 14,2024 6:01 PM
To: contact@passyourtest.com
Subject: Re: Order 345299

"You’re wrong! I was not given a dietary plan, you’re full of it! I’ll be posting all these BS responses online so everyone can see the kind of company you are. SCAMMERS! Keep the $109, I’m going to rake your company through the coals! You ripped off the wrong person!"

As advertised with the products on Passyourtest.com full PDF daily dietary meal plans and instruction guides are emailed to the email address you provide in your order. It is vital that you read the product descriptions and follow the detailed instructions provided or no products will be effective for you. Eating only cucumbers and water daily is extremely unhealthy and is not appropriate for any true detox product or program. Without proper nutrition your body will not expel toxin metabolites efficiently and you will cause yourself severe health complications.

California
1 review
7 helpful votes
Follow Evan J.
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5 day detox did not work
February 5, 2024

Have not smoked for 6 weeks/40+ days. Followed all directions. Drank ample amount of water and cranberry juice daily.
After you purchase the product thinking it's 5 day PERMANENT cleanse you will find in small writing it can take up to 8 days.
The final 8 cleansing pills also do not work so I hope no one sets up an actual test date thinking they'll pass. Waste of time and money.
Then the "coach" will tell you if you burn any fat the toxins will appear in your bloodstream and cause a positive test. Basically admitting this is a temporary solution and not permanent like advertised.

The customer service will talk to you condescending like and try to make you feel stupid every chance they get.

Date of experience: January 29, 2024
California
1 review
3 helpful votes
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Scam
April 18, 2024

Horrible company. Did the 10-day cleanse, followed it to a T, did 2 day pre-cleanse, 3 day post cleanse, followed the nasty diet and drown myself in cranberry juice and green tea daily. Signed up for coaching and they never reached out, called the guy after the last fail and he was insanely rude, called me a $#*!. Requesting a refund - highly doubt I'll get it.

UPDATE: passyourtest.com DID provide a full refund. Grateful for that.

Date of experience: April 8, 2024
Maryland
1 review
1 helpful vote
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If I could leave zero stars, I would!
April 12, 2024

I smoke weed. I needed the cleanse for a pre employment drug screen. I had 6 days. So I paid for the product and an additional $30 for 3 day expedited shipping. It just never came. They refunded me but that didn't really help me now did it? I didn't get the iob. Thanks guys! Glad I put my trust in you!

Date of experience: April 2, 2024
Florida
1 review
2 helpful votes
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Failed
June 13, 2024

Stopped smoking medical marijuana for over 30 days. Been drinking water, vitamin infusion and Certo detox including this product. The at home tests are all positive. This product does not work at all.

Date of experience: June 3, 2024
Washington
1 review
5 helpful votes
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I'm 275 bigger guy I had 30 days to pass my test I followed the directions and still did not pass my test I was a heavy smoker and that's why I bought the most expensive one. Money back would be great

Date of experience: January 31, 2024
Tennessee
1 review
0 helpful votes
Follow Ron J.
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I purchased the 5 day heavy toxin kit and used as directed but the product didn't work for me 100 percent. I'm sure it helped on some level but I was still testing positive for THC.
I followed the instructions on their website for getting a refund because the kit was quite costly and they were great about returning my money and only asked a few questions to help improve their product.

Date of experience: May 15, 2024
Ohio
1 review
1 helpful vote
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Failed!
August 30, 2024

Doesn't work at all. No use for 35+ days before using the product. Followed instructions and diet to a T. Still failing home tests. Save your money...doesn't work at all!

Date of experience: August 20, 2024
New York
1 review
3 helpful votes
Follow Jessica M.
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Failed!
August 19, 2024

I followed all the guidelines precisely, spoke with the "coach", still failed. Would give ZERO stars. I actually believe this to be 100% a scam! Save your money!

Date of experience: August 9, 2024
Steve F. PassYourTest Rep
6 months ago

We received no communication from this customer at all.

Washington
1 review
1 helpful vote
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Results
May 8, 2024

I had 5 days before my test. I am a light user just gummies on the weekend
I followed the 5 day detox and drank a ton of fluids as recommended
I passed a Labcorps screen and am so relieved!
Very pleased with the results for sure!

Date of experience: April 24, 2024
Steve F. PassYourTest Rep
12 months ago

Hello Chris! Detoxing is a relatively private affair and most people just get through it and move on without sharing their experience. We really appreciate you taking the time to provide yours!
Congratulations and thank you for choosing Passyourtest.com for your cleansing needs!

California
1 review
3 helpful votes
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Don't Waste Your Money
November 6, 2021

Three years ago, I would have given this company an A+. Not sure if they changed their formula or what, but in the last month I have tried the 5 day detox as well as the Clean Shot with cleansing tablets and I am still testing positive. I followed the directions and dietary restrictions exactly and stopped smoking 2 weeks before staring the detox.
When I emailed them for a refund, I was questioned like I'm trying to scam them and have never heard back regarding the 100% guarantee satisfaction or your money back.
In conclusion, don't waste your money.

PassYourTest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2021
Balin M. PassYourTest Rep
over a year old

Both orders were refunded Oct 8th

New Mexico
1 review
8 helpful votes
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Fail Safe = Joke
September 22, 2022

We purchased three of the kits because let me tell you the advertising is on point. The product itself just doesn't work. I took 8 tests and my wife took the other and failed 7 times in a row and she is not a daily smoker by any stretch. Every site I have been to there is at least a 60% complaint to impress rating. So, at the least 60% of folks are failing this sure-fire fail safe program. I should not have to haggle for all three of my kits to be refunded but I am here to tell you when a company gets revealed like this they find new ways to keep pushing snake oil by getting creative in offering no money back. Final thought: If you are a human between the ages of 18 and one million you will not pass your test this way. Those that have are in the absolute minority... I guess we are all unicorns over here that simply cannot pass their screening.

Date of experience: August 23, 2022
Ohio
1 review
6 helpful votes
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DID NOT WORK DONT WASTE UR MONEY
May 19, 2023

I followed everything they told me to do completely and this still didn't work for me I'm so upset there's a reason why you can't leave real reviews on there page there a scam don't buy from this company!

Date of experience: April 19, 2023
Illinois
1 review
0 helpful votes
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Scam! You will fail your test!
April 4, 2022

Today is day 6, I completed the pre cleanse tabs, took all 30 A. M tabs and the 30 P.M. tabs with the recommended water/cranberry/green tea amounts and more. I have been holding myself to the recommended diet set forth in the 13 page digital guide. I have had absolutely no salt, sugar. I have had no bread, dairy, fried foods. Only have had lean meats no fat and salad with fresh veggies steamed. This has been the hardest thing for me to do diet wise. I have reached out to their customer service number and emailed. Left voice messages and yet to receive a single response! I was without toxins for 25 days before ordering this product and followed this program to the letter and I failed my test this morning of day 6! If you like wasting money by all means here is your chance. Shame on passyourtest.com for not following your word for 24/7 support and or selling a bogus product! I expect a full refund including the next day air shipping charges!

PassYourTest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2022
Steve F. PassYourTest Rep
over a year old

This is not accurate. There are multiple emails in our records with David about this order and his results. A key factor is that David acknowledged that he faced a daily exposure to toxins. The 5day program is not a "faster" program. It is a shorter program for people with a less frequent exposure and lower toxin levels. The 10day Ultra detox program is specifically advertised for daily exposure and or exposure to concentrates and would have been the appropriate program for David.

Even though the incorrect product was selected a refund was issued on 3/7/2022

Overview

PassYourTest has a rating of 1.8 stars from 245 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PassYourTest most frequently mention customer service, cranberry juice and safe kit. PassYourTest ranks 511th among Vitamins & Supplements sites.

service
88
value
90
shipping
93
returns
56
quality
87
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