Partzilla has a rating of 4.4 stars from 1,999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Everything fine except very expensive for what I received…
Didnt inform that a certain product was not available for shipment even though site said it was. I would have canceled my order.
We do apologize for the inconvenience. We are notified every approximately 6 months of no longer available parts. If by chance there are parts that are no longer available on our site; once we request them to be ordered, we are then informed of their availability via the manufacturing companies. An email is immediately sent out to notify customers when this occurs.
Using diagrams was able to find the needed parts at great prices. Received within 4 days of ordering.
Partzilla is an easy to navigate site, I have always received items on time and parts are always correct.
Handy to have diagrams you can look up parts especially small parts!
They also come in handy when you need to put all those small parts together! We appreciate your business.
I am a small repair shop that works on foreign models. We typically ordered our parts from the dealership. Parts always took weeks to get putting projects on hold.
The part was easy to find shipped, shipped within twelve hours, it was delivered within two days. What else could you possibly ask for?
I ordered a quantity of two gas lines and only received one… do you ship them separately?
I used the parts digram to find exactly what I needed, love that feature and quick delivery
Very nice product and very quick shipping will do business with them again!
Always great to learn we've earned a repeat customer. Thank you!
Exactly what I needed and not crazy expensive
Thank you!
Fantastic! Thanks for the review!
I needed a part and used their part finder to locate the part number. I ordered it and it arrived fast and fit my bike exactly and got me riding again. Thanks for fast, friendly and accurate service.
The site is well organized and has many pictures of parts.
Order process is simple and easy.
Shipping is fast!
Packaging is well cushioned.
I found the web site easy to navigate. Parts have been in stock. Shipping is fast and notifications on when things shipped on point. If your not sure of the exact name of what your looking for factory diagrams can be found in the descriptions if you know the general area of where the part is located.so far all parts previously ordered fit and worked as expected. This order is a little different with an pgfim in the order. Fingers crossed that this works as planned
Great value and you can see if they have the actual part in stock.
Thanks for the review. We appreciate your business.
Best price on an OEM Yamaha golf cart windshield. Easy ordering and fast shipping.
Glad we had what you needed for your cart!
Rings arrived as posted, in good shape and at a reasonable price.
We have been using Partzilla.com for the past 10 month's or so, they have provided our much needed repair/maintenance items on the regular. Always spot on with description, and quick shipping to boot.
Very easy to navigate the website. I was able to verify that the part ordered did fit my boat prior to ordering.
Have been doing business with partzilla for 8 years now. Very satisfied with them.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
It is our goal to offer the absolute lowest prices online for OEM parts. I have included a link to our Price Match Guarantee for your review.
https://www.partzilla.com/info/price-match