Partzilla has a rating of 4.4 stars from 1,999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Paid a premium to order from partzilla because it said it had a specific part in stock. They sent a different part because if was listed as compatible. I only ordered from here because it said the part I ordered was in stock - it was not.
Order shipped same day, great. Received order 2 days later. Awesome service.
Part was shipped quickly and fit perfectly. Price was very reasonable.
OEM parts are easy to find for my ATV, SxS and Snowmobile. Prices are competitive and shipped quickly. Partzilla has made it easy to do business with them!
Everything showed up on time and all of it was correct will use then again in the future
Can't really do much about shipping however! It is what it is!
Received new part with all necessary hardware within a week of ordering and it was the right part first try
I always get my OEM parts from Partzilla. Great prices and quick shipping.
Partzilla is the place to get your oem metric bike parts at a good price & fast delivery!
I would definitely recommend using partzilla to all my friends and family! Keep up the good work.
Outstanding, didn't take long to receive items. The items I ordered were correct items
Thanks! For quickly shipping parts.
Parts arrived in good time
When i need oem parts partzilla is my go to. Best prices with reasonable shipping times!
Exceptional found the items I needed very fast and it was shipped in a timely manner.
I had a problem with an OEM part. Replacement parts and return labels were handled quickly with no problems. Very nice people on the phone also.
Have you ever been afraid to give a great review. Well here i am hoping my service doesn't flop right off the cliff. So far so great 😀. So I am here for the long thank you thank you.
Another great purchase with fast shipping! Thank you
Everything fine except very expensive for what I received…
It is our goal to offer the absolute lowest prices online for OEM parts. I have included a link to our Price Match Guarantee for your review.
https://www.partzilla.com/info/price-match
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
We always try to stock what you need for your machines. Thanks for choosing Partzilla!