Partzilla has a rating of 4.4 stars from 1,999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Parts were genuine and shipping was fast. Will use them again.
Part came in a timely matter and worked as should. I will order from Partzilla again
Always good service ever when i ordered something wrong
Thanks partzilla! Got the part much faster than expected, but very much needed
Fast shipping, correct items, undamaged. What else can I say?
Quick shipping, parts exactly as ordered, and good communication by email!
Fast Shipping. Easy to order. Cheaper than anywhere else I found the part.
Ordering, shipping was great and all parts fits great. Would recommend to people.
A great experience. Hard to find part supplied quickly at a great price! Thanks
The customer service was pleasant and professional. My order arrived faster than expected.
Item arrived on time and in good condition. Good to have a source for older snowmobiles.
Easy to purchase from and prompt service would certainly buy from again
Would buy from again. Competitive prices. Good selection. Easy ordering process.
Good. Part was as expected and received in a timely manner.
Great part selection. Expensive shipping cost………….
Speedy delivery and looked practically brand new.I'm very pleased with my purchase.
Product was received as advertised and on time. Very satisfied with my custom experience.
I ordered one jet and payed for two day shipping now 7 days later still haven't received it.
Get help to find what I needed and receive the right part thank you
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
We do apologize for any inconvenience this may have caused you. It does appear that you paid for expedited and it didn't come within that time range. Please reach out to our customer service team and we'll be able to refund some of that shipping for you.