Partzilla has a rating of 4.4 stars from 1,999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Lightening fast shipping
Parts diagram on website for quick shopping
Was exactly what was needed fit perfectly... easy to replace with proper puller bolt
Part was OEM.Fit perfectly. Was sealed and complete.
Lower prices than other sites, better shipping costs, and faster shipping.
Order went in with No, problem the proper parts was delivered. On time with no delay!
Fast standard shipping, gaskets packaged well, no complaints
Good communication. Emailed tracking number when shipped. Arrived as scheduled and correct parts.
I would give a review, But still have not received my parts
Very polite and knowledgeable. Called with ease and had no trouble with Taylor.
Speaking with Rep. Was very easy and he was very knowledgeable. I believe his name was taylor
Not crazy about Partzilla. Their shipping costs are crazy.
We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. We thank you for your business and hope that you give us another chance.
Ordering was easy(my first time) and delivery was on time.
Easy and painless. The part was exactly like I order it and works fine.
Website was easy to navigate and price was right, shopping was free and on time.
The order was exactly what I needed. It arrived in a short period of time.
Great place for OEM parts. Prices are right and shipping very reasonable.
Part's come right on time and packed very well to protect them
OEM quality as expected. Yamaha is the best. Hows that?
Always the right part as little as a week for delivery
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon