Overview
Partzilla has a rating of 4.4 stars from 2,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Nothing to complain about, can find any and every part I need from small screws and bolts to frames from older motorcycles. Partzilla is just insanely reliable and accurate.
I order from Partzilla all the time they stock more parts than any other single dealer I have ever seen. Sometimes they have to order them but even then I still have it in less than 1 week to my door
Hi Randy,
Thank you for your great review! We try to keep as many parts as we can stocked and ready to be shipped when the parts are ordered to get them to our customer's quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!
I am very satisfied with this company. They helped me switch an order over the phone that I messed up on the website. They are very quick and helpful.
Hi Jason,
We really appreciate this kind review and we are glad to hear that your experience with us was great. We have an amazing customer service team that is here for your every need and it means a lot to them too when we receive kind feedback.
The staff is great. Knowledgeable and friendly. Plus good prices in parts. Much better than going to a dealer. The parts are oem just like the dealer but cheaper.
Hi Steve,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Partzilla.com offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Partzilla.com. We look forward to your next order!
Dependable, fast, great service. Will always get my bike parts from this place. They always have what I need. If yur looking for a new parts dealer this is yur one stop shop
Hi Gary,
We are glad you took the time to leave a review. We appreciate hearing feedback and we are really happy to hear your experience with Partzilla was just what you were hoping for. With an amazing selection of parts, fast shipping and the best value around we are hard to beat. We hope to see you order from us again soon!
Called to make sure I was ordering the correct parts. They quickly helped me order and the parts arrived sooner than expected. I will order from here again!
The good thing about partzilla is that they normally stock high use items. If it's in stock and I use expedited shipping I usually have it the next day. Can't beat that!
We are so glad to have customers like you. Thanks for your much valued feedback, we can't wait for you to order from us again!
I have ordered OEM parts now multiple times, and they are always in stock and ship within a day and normally they are the cheapest price I have found.
Very pleasant experience. The parts I needed were readily available, shipping time was very prompt and I received the parts I ordered within days of when I placed the order. Thank you.
Doing business with Partzilla is a breeze and always the customer is first You can expect to get the correct part everytime
I ordered the wrong o ring and I call and talked to chuck he was a fantastic guy and found me the correct ones I definitely will purchase from them again
Got what I needed in a good time frame. I'm sure I'll be ordering from them again when parts are needed.
I am very pleased with the service from partzilla.com. Parts are usually in stock and are shipped out to me in a very short time. Very happy with the order updates as well! A+++
Thank you for your great review! We try to keep as many parts as we can in stock and ready to be shipped when the parts are ordered to get them to our customers quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!
I appreciate the experience with shopping with this company, the shipping was fast, the website is easy to scan through and the parts are original Honda parts! I am very pleased with this service!
I Placed 2 Orders On March 19,2024, But Still Have Not Got Either Order Yet! A Lot Of Times You Show To Have A Part Number In Stock, But After I Place The Order, That Item Goes On Backorder Because You're Inventory Was Off & You Did Not Have It In Stock. Usually That Holds Up The Complete Order Which May Have 20 Other Items On It. I Usually Have To Call & Cancel That Item Just To Get You Send Me The Remaining Parts I'm Waiting For On That Order. The Customer Service On The Phone Is Usually Great!
Two of the past 3 times I have issues with my order not having all the parts and paying extra for expedited. Then having to wait almost two weeks because they have to re-ship the parts.
We do apologize for any inconvenience this may have caused you. I have processed a partial shipping fee to be refunded back to your account within 3-5 business days. We hope to do business with you in the future.
I am a repeat customer although partzilla has been great. I'm not crazy about the shipping charge paid in shipping almost what I paid for the part anyway great service
Partzilla had the Yamaha parts in stock; my dealer did not. I paid for 2-day air shipping, but the parts did not arrive until 1/18 - 6 days after my order.
Always has the original parts I need for my motorcycle. Pricing is fair. No need to look anywhere else!
Website is easy to navigate. Parts are easy to find on the page. A couple steps on it's on the way. Parts were received earlier than expected. I'll definitely use Partzilla again
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- Albany, GA
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the positive review, Naqash. We work hard to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!