From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
Fast and easy, got me the proper part without breaking the bank.
I ordered some Honda oil and brake fluid for my CB500x. It arrived 2 days earlier than I had expected. No issues.
It was easy to find my part on website and parts were delivered on time
Partzilla had the parts I wanted. Honda did not have them. Fast shipping, perfect fit.
This was the only site that I could find the part I needed for my Honda fourwheeler. The site is easy to navigate and find exactly what I needed. Quick shipping as well!
I ordered a clutch lever that I broke in a spill and received it very fast -- had it on my bike the next weekend.
I had the part. Husband called it one thing, couldn't find it anywhere, Partzilla had diagrams. Found right part. Fast service. So very helpful. Thankuou.
Was happy to find a part for a 1987 motorcycle! I paid for expedited shipping and Fedx did not honor it's 2 day shipping. When I let partzilla know it was delayed they refunded my shipping fees! Great business and customer service care! Thank-you!
Received incorrect part, spoke with agent to get correct order sent.
I already had the Honda part number. I entered it in on PartZilla's website, it was in stock, and I bought it. It was shipped later that day and arrived on schedule. Everything worked like a well oiled machine. Well done!
Every time one of my instructors sends a link to me from Partzilla I order it with ease, they ship the parts in record time, and I receive a transparent paper trail for my records. I really appreciate the swiftness and products themselves. Thank you!
A panel came off our motorcycle while traveling. We ordered a replacement from Partzilla and it arrived faster than expected. Their website made it easy to order the correct parts needed. Thank you!
Parts were easy to locate. Shipped on time. Also customer service honored a discount that I forgot to add when checking out.
Texted customer service and they helped me figure out right and left on the part I needed.
It was easy to identify the part that I needed. Pricing was inline with other vendors. Shipping was high for a part that was the size of my pinky and weighed next to nothing.
Smooth...------ no hassle...----- great service...---- good price
Ordered items paid extra for rush shipping because my son needs his moped to get to work. Two items showed in stock other said 1-3 day lead time 5 days later parts still weren't ready to ship called company 8 am cancelled the non stock item explained to lady we have to have items next day and we had already paid to expedite she said they will ship out right away tracking showed they still didn't ship till the day after I talked to them company shouldn't offer expedited shipping if they can't stick to it time frames listed on website are a joke will never order from them again
You guys are super fast. Ordered late in the day and had my part 2 days later! The other guys take 2 weeks and sometimes longer. You are also way faster than my local Honda dealer who never has any parts I need in stock. Partzilla is my new go to for bike parts!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. According to our records, your order was placed on June 11,2025, with expedited shipping selected. The package was shipped the same business day and successfully delivered via UPS on June 13,2025—within the expected timeframe.