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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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So far so good. Once I receive this part, I will be able to answer the question more completely
Part was exactly what I needed. Install was easy.
Product was delayed arriving. Wish they had given me a delivery date that could be adhered to.
Staff promptly answered my questions and the parts ordered were delivered promptly.
Good to go
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Easy to order from and good communications along with updates
Simple transaction, fast shipping and quality products.
Fast shipment, competitive pricing. I was very pleased with how this order was handled and have already placed another order with PartsVu. I plan on using them in the future for sure!
I'm very happy with the service here. Product comes packed great and arrives on time or even early.
Great, every thing I needed to service my SHO250. The parts came showed up in a timely manner. Thanks for the service….
Prompt shipment and updated tracking. No delays and have the items I needed
Quick and easy. Delivered as expected. No problems, quality products. What more can you ask? Thanks.
Got to me on time and was correct…. I will order from them again
Very happy with my purchase and I love the fast shipping
Painless and cost effective way to obtain OEM parts for my Yamaha outboard, particularly during these crazy times with the pandemic.
Everything needed for 100 hour tune up. Fast shipping in secure package. Glad I found this site.
Web site is great and easy to find products. Prices are great.
Thanks for your quick, fast and easy transaction! I ordered the wrong part and that was my fault. I told them, and returned it. That was fast and easy to do, and now my new part is on it's way. PartsVU is the best, I have ordered from them before, and they will have my business from now on.
Clearly a price winner with easy to use web site. Returning customer that should speak for itself
Had everything I needed to do my 100 hour service. Would definitely recommend
Great web page easy to find what your looking for.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members