Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Smooth, fast and fair pricing. Received the parts intact. Parts fit fairly well. So far no issues
Customer service is great, If you need something staff will help at any time
Hi Ralph,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Parts came quickly, fit perfectly and are working well.
Hi Jake,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
It Arrived fast and in Perfect condition. Parts for my 1992 Suzuki Sidekick are hard to find but Parts Avatar still seem to have some.
Hi Tom,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Easy to find the replacement parts I need and on the day I browse the part I needed is on sale, that added extra bucks in my wallet.
Hi Jess,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Good products, good price and very fast delivery thank you
Hi Danny,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Lowest price best quality I have ever seen. I got a way much higher price from other suppliers
Hi Reza,
We are glad to know your experience in doing business with us. Thank you for your feedback!
The service was amazying. Very quick response time. And it is the best coldest ACPump that I ever had installed.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
We have experience some issues. I hope not anymore
Hi Georgina,
We are very sorry for the experience you've had with us.Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Ordering was easy, arrived on time, part fitted and worked well.
Hi Bill,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Not sure what box to return core with and did not realize a fifty dollar core cost $30 to return and no core box. Customer of Rock Auto and returns are on them
Hi Robert,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would like to inform you that shipping back the core is customers responsibility. You can return the core in the manufacturing box of the same part that was delivered to you.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Great good quality and easy installation of the break pads
Hi Thompson,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Beau,bon,pas chère. Souvent moins chère que rockauto
Hi Maxime,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Fast and efficient service.
Very happy. Delivered to my door with no issues.
Hi Jeff,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Parts received on time. 5 stars
When I tried to track my order on website and with support team, no one could give an accurate information about the status. 3 stars
Hi Hedi,
Thank you so much for sharing your experience with us. We sincerely apologize for the inconvenience you had to face with us. Please email us your concern at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
Both cv axles came with nuts, but one was missing a washer, and had to go to parts store to get missing washer.
Hi Corey,
Thank you so much for sharing your experience with us. We’re sorry your experience didn’t match your expectations.We will take care that you never face such an inconvenience again with us in the future. Your feedback is valuable to us. Thanks for sharing your feedback.
It cost me $36 to return the cores. I didn't save at all. Plus the hassle of boxing them. I think the return cost should be posted on the order page.
Hi Steve,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please reach out to us with your elaborated concern at customerservice@partsavatar.ca or on Live Chat. We will be happy to resolve your issue. Thanks again for sharing your valuable feedback with us.
J'ai acheté un moteur d'essuie-glace réusiné pour une voiture de l'année 1997 et il était en inventaire alors je l'ai revu rapidement et à très bon prix.
Hi Mario,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The right part received quickly. Catalog easy to consult, plus the help received by chating. I found at Avatar what I did not find elsewhere
Hi Denis,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I was shipped 2 control arms for my Mazda cx7,1 was the correct part, the other was for a completely different vehicle ( the box was labeled with the right part number, but the part inside the box was incorrect. I had a very difficult time reaching someone for help. I ended up talking to the online help feature and was told to ship the part back and reorder the part. I was told the phone lines were down and I couldn't speak to anyone in person. I was very dissatisfied with how this was resolved
Hi Randy,
We are really sorry for the inconvenience. As checked, your case has already been escalated and a full refund has been processed for the returned wrong part on 31st August 2023. We will take care that you do not face any such inconvenience again in the future with us.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jeffrey,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.