Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Une parties de la commend rent plus rein des commandes ills manque plusser chose Dans les commandes On plates les commandeset on bad pas toute les commandes
Have not yet installed the hood protector but it came fast and looks like in one piece
Hi Ben,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Best price around by far. Free shipping and fast delivery.
Hi Adam,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Parts arrived in a timely manner and were well packaged.
Hi George,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Parts came from different warehouses so some took much longer, but within time estimates given.
Hi Tim,
It's great to know that you had a good experience shopping with us. Parts get shipped from the nearest warehouse of the delivery location subjected to availability of the parts in the warehouse.
Thank you so much for your feedback. We truly appreciate it.
Will look to Avatar first. Fast and have quality parts in inventory.
Hi David,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Fast shipping and good product. Competitive prices as well.
Thanks
Hi Reid,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Bullying and harassment. Repeated questioning; I respond and ask for clarification. No response to my response. Goes on from there. Can't even get a receipt. Can't close my account. Recommend to anyone to not do business with Parts Avatar
Hi Keith,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Reçu l'article assez rapidement, comme décrit sur l'internet, très bonne qualité à regarder, j'ai dû changer les étriers au complet pour cause la rouille, après 11 ans on se comprend, ces plaquettes avant étaient un peu trop court, mon mécanicien n'a pas pu les installer, j'ai dû les retourner pour un remboursement en-dedans des trente jours, selon la politique de retour
Salut Michel,
Nous sommes heureux de connaître votre expérience en faisant affaire avec nous. Merci pour votre avis!
Consulted the online chat rep, asked for Front mud flaps specifically for my vehicle.
I was sent totally incompatible mud flaps for a front fit.
HI Larry,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Great place, value to buy! Service, shipping, quality! Thank You!
Hi John,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Great price, fast shipping good communication, will order from them again
Hi Stephen,
We are glad to know your experience in doing business with us. Thank you for your feedback!
It took a long time to get. I had too wait a long time to get it
Hi Jerry,
We are sorry for the experience. The ground shipping takes 5-8 business days for the parts to be delivered. Your order was placed on 17 Dec 2020 and was delivered on 22 Dec 2020 well within the timeline.
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Great products at a reasonable price and a multitude of selections.
Hi Tony,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
The order process was seamless and the parts arrived on a timely bases
Hi Stan,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Top notch experience. Can't go wrong no headache no hassle.
Hi Bradley,
We are glad to know your experience in doing business with us. Thank you for your feedback!
I recently Ordered complete package of rear brakes with all new components. Despite covid and busy Christmas season parts arrived prompt, well packaged and correct and most important very well priced.
Parts Avatar is a great service!
Hi Gerry,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
Got the right parts for cheaper than i could find locally and delivery was much faster than they claimed
Hi Ian,
We are glad to know you're elated with our products & services. We will be looking forward to keep you delighted with our services with every time you do business with us.
I ordered a Raybestos parking brake hardware kit from PartAvatar.ca but they didn't have all the parts I needed to fix my 2010 Ford Ranger, which forced me to look elsewhere. I went to RockAutoParts.com in the US. They had everything I was looking for priced in Canadian dollars. Their cost for the kit was $7 cheaper. Their cost for shipping was cheaper. I would have saved myself about $15 dollars if I had ordered everything through RockAuto. It's interesting the RockAuto parts arrived on Monday shipped from Syracuse, N. Y. on Friday. The hardware kit from PartsAvatar.ca shipped on Friday from Ontario arrived on Tuesday. Now I have ordered other parts from PartsAvatar and was very satisfied with their service. This time around it was quite as satisfying. Just sayin'.
Hi William,
We are glad to know your experience in doing business with you. We are looking forward to doing business with you again and delighting you with our services.
Cheap prices, quick delivery, fit perfect, no worries
Hi Greg,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Salut Sabourin,
Nous sommes désolés pour l'expérience que vous avez vécue avec nous. Veuillez nous envoyer un courriel de votre préoccupation à customerservice@partsavatar.ca et nous nous assurerons de le résoudre rapidement pour vous. Nous veillerons également à ce que vous n'ayez pas à affronter de tels inconvénients à l'avenir avec nous.