Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was happy that Avatar was able to provide a replacement rear view mirror for my 1986 Chevy, just like the original, and reasonably priced!
Super service, livraison rapide, priduit en inventaire, bon prix
Hi Alain,
We are glad to know your experience in doing business with us. Thank you for your feedback!
This is supposed to be the replacement to Rock Auto it's not even remotely close. It's been 11 days and my parts still have not even shipped out yet. No email updates nothing, I ordered from Rock Auto my parts came from Texas and were delivered in 4 days to Windsor Ont. Canada.
Hi Mike,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
It was a simple request for new fan to replace the noisy one in my 2012 Dodge RAM. Ordering on-line was simple and straightforward and part arrived pronto via Canada Post. I prefer Canada Post as pickup is just so simple.
Hi Wes,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Ordered an A/F sensor for my sportage. Fits perfect reset my error code. Job completed. Saved Lot of cash ordering here
Hi Scott,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
They're fine as long as you get the correct parts. They sent me the correct rotors but the wrong pads. Tried to get pre-paid shipping label and have been going around and around with customer service. Terrible.
Hi Jack,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
All was as described and was shipped fast, easy install and worked well.
Hi Al,
We are glad to know your experience in doing business with us. Thank you for your feedback!
First time placing an order. Quick response from customer service when I had to ask for part verification and part was recieved exactly as noted on time. Highly recommend them to all and will order thru them again. Thanx Parts Avatar
Hi Steve,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Ran into slight problem but rectified quickly at no additional expense to me.
Hi Brian,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
I was sent the wrong item. After waiting and waiting im told someone will get back to me but that they can't send me the part I paid for because I got this. Absolutely pathetic I would genuinely like to fist fight the manager.
Hi Michael,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
The parts were top quality and arrived, lest than a week.
Same parts at Chrysler much more costly.
Hi Kenneth,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I am very glad to visit your official site. I often use your services. Thank you for your professionalism.
Hi Martin,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
100% satisfaction on my purchase of 2003 Toyota Highlander front drilled rotors and ceramic brake pads.
Excellent deal and regular updates on the shipping status.
Would purchase from them when required.
Thank you.
Vic
Hi Victor,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Good service, good parts, good prices, my go to online supplier.
Hi Harry,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Very satisfied with my order and delivery was on time
Thank you and recommend it well
Hi Michael,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Product were right fit and excellent quality.*****************************************************
Hi Jigar,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Site easy to use and gave me a window of expected delivery which i was ok with. It was on my doorstep in 2 days. Amazing, I'm spreading the word around about your service.
Hi Rene,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Price was over $10 cheaper than the exact same item on Amazon and also had free shipping which only took a few days to receive.
Hi John,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I purchased 2 OS5111 O2 sensors in July 2020 and due to issues with my Tundra did not get to install them until now. When I went to install them, they were the wrong part and would not fit. Of course due to return policy time limit you would not take them back, but all I wanted to do was exchange them for the proper part. Well, thanks for nothing and I will not purchase any more parts from you and will not recommend you to anyone.
Hi Bill,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Good pricing and fast shipping. Will use again in the future
Hi Joe,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dave,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.