Pappya

I ordered two dresses, both size medium. One was so small, I couldn't even put it on. The other was way too large. When I tried to return them, I was offered $22 (for my nearly $80 purchase) and told I could keep them. I said I wanted to return them for a full refund. They offered $40 and told me to give the dresses to Good Will. I told them I would accept $60. They said their best offer was $45. That's where it stands at this time.

I bought a top - it fitted perfectly and felt good - great price. I ordered more - love their designs

BEWARE OF THIS SITE!
This site is a joke! I purchased items totaling $92. Did not fit and now they are offering me $7! Not only that but it took a REALLY long time to even receive the products. Poor customer service as well. Not easy to contact. Their 30 day return is a joke!

I have made several attempts to return my product by sending email to request information. The product is not as it appears in pictures. The sweater is large and not soft. The dress colors are not the same as picture. I don't think this is legitimate company and have had a terrible time they wait 5 days to respond and according to there policy only have 10 days to return. I'm still waiting for label and want exchange or refund. Will not order from this company again.

Don't waste your time with Pappya.com. Yes their clothing looks good. Is it high quality? Ehhh not so much. BUT the worst customer service I've ever experienced. No 24/7 service. After two weeks of ordering, I tried to cancel because they still hadn't shipped. Once it did ship, they said "see it's shipped". I explained I no longer needed the purchase. Now that I have received it, they still have not acknowledged a return that I requested four days ago. Save your money. Go to Amazon.

The material is some odd type of polyester, the print looks like it is a photograph. Extremely disappointed. You think I would learn. Never again!

Title says it all. Don't buy from here you're wasting your money. If they didn't send me a follow up email with my actual receipt I would not have known. The shirts look nothing like the doctored photos.

Don't waste your time or money. I guess if the items fit you're good, but if they don't you will get nowhere on trying to return. I placed 2 orders for about $100 each and when trying to get a return policy (which I should have done before ordering) they continually kept wanting me to "keep the items and we'll send you some money" for items I can't wear. Very poor customer service. No cut and dry return policy. Don't do it.

The shirt I ordered was not like the picture and was way too large and low cut on me even though I ordered a small. I requested a refund and would return garment. They informed me that they don't give refunds and I would have to pay to return it. They offered $5 as compensation for the $39.99 garment. This shirt, even if it had fit, is not worth $40. I DO NOT recommend wasting your money at this company. I found out they have been reported to the BBB and is a scam company.

Dissatisfied: clothing ok quality. Customer service was not good. Many items did not fit me. Tried to return the items. They were only going to give me 1/5 of the amount I paid. After a month of going back and forth I received less than half of what I paid but they let me keep the products that didn't fit. They would not refund the full amount. Will not shop here again

Please do yourself a favor and DON'T ORDER FROM THIS COMPANY! Straight out of China, looks nothing like pictures of the product/ clothing, won't refund your money, cheap cheap cheap materials! I'm going to put this review everywhere I can, I'm very angry! I wish I could sue them for the deceptive trade act! You WILL NOT GET WHAT YOU ARE EXPECTING!

Do not order from this company, the first order I placed seem fine and good quality on dresses, but the net order the tops were different than online, having collars when the pictures do not show one, the quality was very poor and now no one will respond to my request for a return label, so much for the 30 days change your mind option. Hoping they respond to my fourth email. No phone numbers work either, so they are horrible to work. DO NOT ORDER FROM THEM!

Clothes come from Dubai (not USA). Dress is nothing like the pictures. To get refund you must ship to a sketchy address in Dubai - worst service! Robbers and liars!

This company has a website that looks legit, says clothes are made in SC and then refuses to accept returns and will not refund your money for clothes that don't fit.

I ordered 2 items from this store, when they arrived the quality was awful. I have made multiple attempts to return the items, they will not accept a return. First they offered $18, now they're up to $40. I want my $98 returned. They claim to be made in the USA but customer service told me all items ship from Dubai. Do not waste your money. This store is a SCAM. I am disgusted with how they do business.

Apparently this company uses many different companies to collect payments. Not sure of this procedure I reached out to them. Asking if this was legit. Their response was off base and said they were not liars.
Then sent an email that said we can cancel your order. My response... Please do. There customer service team is awful. Will never buy anything from them nor will I recommend them.

Terrible wait time with absolutely no communication. After 3 weeks i cancel since they finally said it could take another 2 weeks! Very poor customer service to advertise items you do not even have available! Now I'm told I'll get my refund in another 5 days...never again!

I ordered a dress from them. I was totally disappointed in the quality: cheap, flimsy and nothing I would wear in public. When I contacted them for a form to return the item for a refund, they offered me $15 on a $67 purchase. When I refused they ceased communication. Do not order from this company!

Clothes look amazing on photos. But the products look totally different when you receive them. I would like a refund. But they don't appear to refund.

I ordered over $170.00 worth of clothes from this company. Once delivered the quality of the items were thin material. The sizing is small, compared to US sizes. The items did not fit so I requested a return shipping label, the response from the company is that their sizing is 2cm off of the US sizes and that they would refund $55,00 and I can keep the clothes that don't fit. I then asked to exchange a larger size and they said that they can do that BUT I HAD TO PAY 30. Shipping. DONT ORDER FROM THIS COMPANY.

Clothes don't fit right. Returns are impossible. The company does not give you what you paid. They offered me $25.00, I paid $90.02, and tell you to keep the clothes. Very poor business

Just as others here have reported, the clothes are not as advertised. Very cheap quality and fabric. I tried to return and there is no way to get an address or customer service. I have called my credit card company and disputed the charges.

I recently bought a few items, kept one and tried to return two. The return policy said to email them and they could be returned if tags on, not worn, etc. The first response offered me $15 and told me I could keep the tops. I said no thanks. The second response offered me $30. I told them once again, no thank you. Please let me know how to return for a full refund. Nothing. And of course there is no phone number on the website. Do not order from Pappya.

Ordered three items that looked like upscale materials on the PAPPYA website. Boy was I mistaken!
All three items (1 dress, and 2 tops) look like garbage. Shiny material and a cheap fabric.
They are probably made in China, NOT in South Carolina, USA. It took over two months to receive this crap. I am requesting a refund today. Have known better.