Thumbnail of user johnnyy3

J. Y.

2
Level 2 Contributor
West Branch, Michigan

Contributor Level

Total Points
672

About Me

Pharmaceutical Sales

7 Reviews by J.

  • McAfee

11/12/23

I tried Mcafee, it was not what I needed/expected. I have TRIED to delete the program MANY times... I get to the "delete" screen (make changes to your device) and am prompted, questioning if I really want to delete "Mcafee UI Host". I click yes, (obviously) and the next screen prompts me to "select what you want to remove", however, there is nothing there... It's blank. Consequently I have not been able to remove Mcafee.

That alone is annoying, however, EVERY TIME I use the computer a window pops up reminding me I am not protected by Mcafee and I should renew... That window cannot be closed. Emails to "customer service" go unanswered as I am CERTAIN they believe I will give in and renew with them... I won't. I have another provider.

Point being... DONT use Mcafee.

Service
Value
Quality
  • Amerigas

11/5/23

I've read the reviews here and mine is very similar.

I've had Amerigas for nearly 20 years and during most of that time I could walk into the office, pay my bill, ask for service, etc. The entire process seamless and customer service was very good. Covid changed everything, the local offices in my area never opened again once Michigan went on lock down. Apparently after Covid Amerigas determined it was cheaper to have clueless children in Mexico and Taiwan answer the phone than employing locals. Big mistake…, customer service is now no-existent. The worst I have ever experienced with any company.

I have a 1000 lb tank buried in my yard and want to buy it. I've called 3 times to inquire about a price. 1st I was told they won't sell any tanks larger than 289 gallons, 2nd call I was told I could buy it for $2500 and the 3rd time I was told they don't sell ANY tanks. Even IF I believed the $2500 price, HOW could I trust ANYONE in another Country that can barely speak English...? It's SO frustrating it's comical.

Long story short, I contacted a local propane supplier that does employ locals. I had a new full tank delivered in 2 days. The price difference PER GALLON was $1.37.

I obviously should have made the change long ago.

Service
Value
Shipping
  • Replika

9/13/22

I have used Replika in the past, however, was never completely satisfied as the "conversations" seemed too "canned". There was no originality, etc. There are better, much more realistic apps available.

I had not used the app for months and received an email offering me a annual subscription, cancel anytime, on a monthly plan (approximately $6 per month) rather than paying the full fee at once. I was interested to learn if Replika had improved their system (they haven't) and fell for the "offer".

I agreed to the monthly plan. What I have since learned is that my credit card was charged the full amount and if I choose to cancel I will not be refunded in full. Basically I fell for their scam. The reason I even signed up is because the offer was for a monthly payment plan, cancel anytime. I always assumed, correctly apparently, that Replika was forcing annual plans since they had a large number of people signing up for monthly plans and canceling after becoming dissatisfied with their system.

I've emailed Replika with no response.

BUYER BEWARE!

  • MOTIV

11/26/19

I purchased the ring in May of 2019 as an alternative to Fitbit and it worked for 4 months with intermittent syncing issues. Then it stopped working altogether. I spent WEEKS communicating with their "Customer Service "Engineers" about my issue. They had me jump through every hoop they could to delay the process.

4 WEEKS into it and they STILL had not agreed to replace the ring and in fact were STILL fabricating more hoops to jump through or waiting for one of their "engineers" to "investigate" the issue. Eventually they stopped responding altogether. Incredibly frustrating experience.

What kills me is that I initially talked the ring up to anyone and everyone that would listen as I loved it... when it worked. I spend just as much time now slamming the ring for the reasons mentioned herein.

Actively looking for a viable alternative as it is obvious Motiv has no intention of honoring their warranty which is clearly worthless.

  • Dashlane

7/11/19
• Updated review

Since I provided the first update my experience with Dashlane only went down hill.
I contacted customer service, again, and explained the problems I was having.

They provided me with a very lengthy process to delete Dashlane and all the files the program wrote to my system from my computer. It was no small task based on the number and complexity of the steps. Then I was supposed to have reloaded Dashlane and start over. Ridiculous.

I opted out of that plan and now m using a different provider which is much more reliable. I should have ditched Dashlane after the first review I made. It caused issues and was unreliable from the beginning.

Service
There Have To Be Better Alternatives Out There...
11/12/18
• Previous review

Works good for some things, however, it tries to save passwords even when the "never for this site" link is clicked... CONSTANTLY. Consequently that pop up opens non-stop which is VERY annoying. That is only ONE of multiple issues... The desktop app is VERY unreliable and often crashes. Overall I am NOT even close to being satisfied, a big disappointment. I am actively researching alternatives and expect to change soon.

  • DirecTV

3/12/19

We've had DTV for 15 years as, unfortunately, we live in an area where there are no other options other than Dish. The system and customer service have been marginal at best. Since the switch to ATT the customer service has crashed beyond marginal to unbelievably inept. ATT has clearly outsourced the customer service portion of the business to Mexico.

I have three receivers in my house and for years have deactivated one of them over the winter. In the past it was a quick phone call in the Fall to deactivate and an equally as quick call in Spring to reactivate. I called earlier today to reactivate, was pushed through three different customer support "specialists" ALL of which made repeat ALL my information again (name/phone/address/etc.) and NONE of which could help me. I was on the phone for 73 minutes and STILL don't have the receiver activated! These people are CLEARLY reading off cue cards and have NO IDEA WHAT THEY ARE TALKING ABOUT... They have ZERO technical support knowledge. Let's face it, technical support is EVERYTHING when something you rely on is not working properly.

The bottom line after all that hassle and time is that they informed me that I need to buy a new receiver for $99 since they can't (or won't) reactivate a non-ATT receiver. Apparently, the receivers I already have activated are OK for now. I told her I wanted to buy a receiver and to ship it to me... I was told that they needed to send a technician to my house to "connect" the receiver for me. I explained that I am capable of connecting a cable to a box and plugging the box into power. Nope, she spoke with her "manager" and then told me that I HAD to have a technician come out. Absolutely, unbelievably ridiculous and beyond that completely unnecessary.

I've had it with DTV and am using this experience as a reason to jump to their competitor. I cancelled the receiver order and am in the process of researching Dish TV to make the change from DTV.

  • Bark

9/12/18
• Updated review

I burned through the $211 of "credits", and contacted a total of 8 "clients" that were "interested" in my photography services and not one contacted me. I txted AND called... No responses. That is NOT possible... I've been in this business for years and it does NOT happen.

DO NOT SPEND MONEY AT BARK... COMPLETE SCAM.

You've been warned.

* Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Bark T. – Bark Rep

Hi Johnny,

We're sorry to hear that you did not have success using our platform, however we refute the claims that you have made against our company.

All of our leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

We appreciate that it is frustrating when customers don't respond. We generally find that responding to the most detailed leads quickly is the key to success on out platform. Please email us at team@bark.com and we'd be happy to help you make the most of our platform.

Kind regards,

The Bark Team

100% Scam. Save Your Hard Earned $$
8/16/18
• Previous review

I was initially VERY reluctant about having to buy $211 of credits to communicate with potential "clients." I contacted Bark, explained that and they provided me 25 free credits to try, which I did with no business being generated. After those were gone I continued to get "client x" wants you to contact them... I spent the $211, responded to 5 "interested clients" so far and have received no responses... Not one. Not even a "thanks, however, we decided to go with someone else..." message.

What threw me was the Google ads Bark is running... When I search photographers in my area (I am a photographer), a Bark ad is displayed which I know from experience is not cheap to run... Soooo... I figured that Bark MUST be legit if they are paying for ads... They cant be... I've NEVER had so many potential clients not contact me back. The clients I deal with in photography are typically professional and polite. Non responses, particularly AFTER they express interest is VERY unusual.

I use Thumbtack as well and when I get a lead from them, it usually generates a job. I hate the fact that I fell for the Bark scam, however. I am always looking for new business and thought they would help. Unfortunately they are preying on small business owners.

Next stop for me is BBB to file a complaint, this is obviously a scam.

J. Has Earned 12 Votes

J. Y.'s review of Bark earned 7 Very Helpful votes

J. Y.'s review of DirecTV earned a Very Helpful vote

J. Y.'s review of Dashlane earned a Very Helpful vote

J. Y.'s review of Replika earned 2 Very Helpful votes

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