Excellent service. The editors are great and did an excellent job. Got the work edited on time with constructive feedback. Would definitely recommend.
PaperTrue is very easy to use and all the editors I have been in contact with has given quality reviews. Our company is very happy with their services.
PaperTrue's services are excellent and timely. The chat support was helpful. The editor did very attentive work, my document was carefully cleaned of grammar and other errors.
I am working on my Doctoral Program in Nursing. This edit of my work was very helpful to me and I will be continuing to use this service for future papers.
As a researcher, I used their proofreading service for my journal publications. Quite pleased with the results. In comparison to other firms I have worked with, their price is quite affordable.
Prompt answer, real time communication with chatting tool. On time and in satisfied Translation. I will give again hier for my next Translation Project!
Beware, the sample they provide you will be perfectly edited. I submitted two projects at the same time. One was a short story and the other was a 150-page manuscript. I got the short story back quickly, but full of new errors.
The errors were obvious, like sentences missing and double words (that that). I emailed them about the concerns and they asked me to highlight all of the mistakes and send it back to them (taking more of my time to point out all of their mistakes). I told them I could not afford to correct their paper for the 150-page manuscript because it was just an unacceptable expectation for a paying customer.
They assured me that the manuscript would be flawless. They returned it a month late and it was full of errors. Again, they asked me to highlight them, which I refused to do for the whole 150 pages. I asked for my money back, but they don't grant returns. Their policy is to "fix it" until you are happy (or too tired to complain). They assured me that the second time would be better and that they would have their chief editor fix it. Again, they sent the 2nd version back to me late and with obvious errors throughout the paper. I paid $1300 for this! So, I highlighted the work again (which took me two days) and I corrected all of the grammar and sentence structure issues.
I replied with a catty email saying they should hire me to edit their work. I never heard back from them. BEWARE of companies that don't have refund policies.
This place gets away with what they do because they have YOU highlight the issues so they can easily fix them
My job, estimated to be done within 48 hours, was delayed for more than 15 hours. My assignment Rhys was submitted without proofreading. They were even reluctant to refund initially.
Hi Terrence!
Thank you for your honest review. We’re sorry for the unpleasant experience you’ve had working with us. We are working to prevent such instances in the future.
Best,
Team PaperTrue.
I am very happy with the final result of the proofreading of my article. PaperTrue team is very attentive. I'm sure I'll ask for other proofreading jobs again. Thank you!
Trustworthy, reliable and an outstanding company. I love how they cater their clients as well as the services they offer. Truly recommended. I am extremely satisfied.
I had a great time working with Nancy. She's ideal for legal documents, in particular. She gives extremely useful and professional input and well-versed in legal citation formats and terminologies.
My experience with Paper true is really nice. The reviewers have really improve the grammatical and English language of the manuscript.
I was very impressed with your services! Your service was prompt, effective, and reasonably priced. I am looking forward to using PaperTrue in the future
Excellent job! Great comments. The comments were very helpful when it came to deciding whether to keep the change or not and if I needed to make changes elsewhere in the document.
Everything was fast and accurate. They were very thorough and easy to work with. I submitted my essay for review along with instructions and in less than 24 hours I had my results with comments.
I like working with papertrue, they work fast, go beyond grammar and spelling delivering high quality. You can choose to work with the editors you feel comfortable with
It was a great experience and you are teaching me a lot. I expect to submit tomorrow another work. Really, it was very pleasant. Thank you, Paper True!
I have enjoyed your service.
I have noticed that the earliest editors where better.
To be fair, I have not use your services long enough so I'll have to see how it goes when after a while.
Hi Valerie,
Thank you for reviewing our service. We see that you have used our service in the past and we thank you for trusting us with your document again. Although we are disappointed to know that you did not feel that the experience was up to the mark. We value your feedback the most and we will do our best to make your experience better with us in the future to earn a 5-star rating from you.
Best Regards,
Team PaperTrue
I was very satisfied with how they managed to edit my story to make it as perfectly written as possible. They were very professional when it comes to editing and proofreading. Thank you PaperTrue!
It was so good! Exactly what I wanted!
I believe that my editor had a great job for me.
Besides, the editor taught me about writing skills for my further research.
Overview
PaperTrue has a rating of 4.1 stars from 349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback and live chat. PaperTrue ranks 23rd among Academic Editing sites.
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Simon, thanks for writing to us.
We've checked our records. The orders you've placed after your sample have not been paid for. This means that we never had a chance to work on them in the first place. Since this is the case, there is no question of delivery, let alone the relationship you've detailed in your review.
We've also seen that you have posted this text verbatim on TrueEditor's Trustpilot review page (https://www.trustpilot.com/users/5e7e20365409e813066d9294). It seems like you've simply copy-pasted the review here now. We can't help but suspect this to be a disingenuous attempt by a rival to undermine our work.
Best wishes,
PaperTrue